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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,982

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Easiest thing I've ever done. Ryan, Alex, and their team made the process very simple and easy to understand. Great people!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I had an incredibly helpful experience! I have already referred VUHL to others.

4.5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend

I appreciate the people who worked on my loan. They did a great job getting it done. Thank you. I appreciate Alex for getting me to the next step and always ready for a quick response

5 out of 5 Stars
Would Recommend

Got a great rate and my loan officer really pushed for my closing to get through in a timely manner

4 out of 5 Stars
Would Recommend

Changes in amount due at closing were frustration. In the end I was on my way to the closing with cashiers checks valued at more than was necessary to close having received an update just two hours before my closing appointment

5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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I was overall pleased with our experience. However, it seemed like the mortgage team we had did not communicate with each other. I did not like receiving multiple emails and phone calls from multiple different people all requesting the same items. A

5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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It was incredibly easy working with Aaron to secure this mortgage. The staff was extremely efficient and very helpful. The process went smoothly from start to finish.

5 out of 5 Stars
Would Recommend

They were always friendly.

5 out of 5 Stars
Would Recommend

Veterans United home loans team exhibited A plus professionalism. They are to-the-point, honest and most importantly, they CARE about the customer.

5 out of 5 Stars
Would Recommend

Very Professional. Love the e-signature feature.

5 out of 5 Stars
Would Recommend

Simply outstanding service!!!!

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5 out of 5 Stars
Would Recommend

Veterans United treated me very well, communication and customer service was incredible. I worked closely with Alex and Gloria and could not have asked for a better team. I hope all veterans will support Veterans United.

5 out of 5 Stars
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5 out of 5 Stars
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3.5 out of 5 Stars
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The staff @ Veterans United worked very hard behind the scenes! They were warm and friendly.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Great experience Everything went very smooth.

5 out of 5 Stars
Would Recommend

More Reviews

See all 3,982 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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