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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,835

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United is great for Veterans really go beyond the call of duty to get you in your dream house. I recommend them to all Veterans.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

We cannot thank you all enough for all of your hard work and help during this process. Everyone was available to answer any questions that we had, made the process simple, and were just an absolute joy to work with. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I noted in an email that they may want to exercise more tact in phrasing some questions. (One question in particular was accusatory and presumed that I had done something wrong when I hadn’t.) I called it to the team’s attention and it was never addressed. It left a bad taste in my mouth for an otherwise flawless experience.

5 out of 5 Stars
Would Recommend

Alex and her team were fantastic. I would recommend them to any family and friends looking to buy a house. They made themselves available 24/7 to ensure my questions were answered.

5 out of 5 Stars
Would Recommend

Overall everything was smooth throughout the whole process with each house I looked at. They were quick with getting back to me on numbers and excellent communication with questions and deadlines. Thank you for the help. I had no problems.

5 out of 5 Stars
Would Recommend

Veterans United provided me with outstanding services. my senior loan advisor Billy Chard is amazing, and I enjoyed working with him and his team. He made my first home buying process astonishing; it was the most incredible experiences I ever had. he made the process very simple and easy; Billy is very kind, friendly and a true professional, he made sure all my questions were answered promptly in a very timely and professional manner. he was always there when I needed his assistance. The whole experience was phenomenal and truly amazing, I am happy to have work with Billy and Spencer and Kaylie. I will recommend Veterans United to everyone. Thank you all for the unbelievable hard work.Andrae.

5 out of 5 Stars
Would Recommend

The only thing I wish I would have had is a breakdown of how to make my mortgage payments when I went to close, while it’s not that big of a deal and I will call and get the info, it’s nice to have it on paper when you close so nothing slips your mind.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

For our first time buying a home, the team really carefully walked us through everything helped us get a lower APR and was available for all questions and guidance. When we needed an email of inspection/repair invoice everything was instant and it showed us how committed they are to making this as painless as possible. This is all through remotely purchasing this house since we couldn’t be there in person my girlfriend and I are extremely happy with the experience and very excited to move in!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire home buying process was made easy with the help of everyone at veterans united!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole team was patient as I went on deployment and when I returned we where able to pick up right where we left off. We where able to get a home purchased in a difficult market.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Exceptional, very helpful and knowledgeable. Would recommend 10/10.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Everyone was really helpful. I will continue to use VA UNITED.

5 out of 5 Stars
Would Recommend

I am so appreciative of James and his whole team. They were quick, patient, responsive, and very helpful! I could not have asked for a better, quicker, or smoother process!

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See all 3,835 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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