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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,956

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Excellent communications via text, email, and phone. Questions/concerns were answered in a timely manner.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

We put an offer in on December 18th and closed on our home by the 12th of January!! The whole process was easy, everyone was communicating every step of the way!

5 out of 5 Stars
Would Recommend

The Team I Worked With At Veterans United Were Top Notch. We Were Able To Get Everything We Wanted And Then Some. Great Communication And We Have Learned A Lot About Buying Homes With A VA Loan. Thank You Guys!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

The whole experience was smooth as far as I know since it was my first hose buying experience. Tasha Dockery was the best. She was so nice to talk to on the phone, even when I'm asking a bunch of questions and I don't understand a word she is saying. She was very patient.

5 out of 5 Stars
Would Recommend

Profound performances by all participants!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Justin, Spencer, Ashley, and Alex were very polite, professional, and exceptional at their respective positions throughout the home buying process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciate the team getting me through this. This been a long time process for me but I am fortune for those at Veterans United to help me through it. They provided the information and resources needed that I recommend all first home buyers to utilize.

5 out of 5 Stars
Would Recommend

I couldn't ask for a better team that was selective for me. Everyone made me feel extremely comfortable and at ease. No pressure, professional to the 100 power! The rating doesn't explain the ease that they made me feel. 10 out of 10 is too low. They deserve a 20 out of 20. Thank you for an excellent experience.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding!!!!! Highly recommend!!!
Melissa Kunkel and her team were extremely helpful! Definitely will use them again in the future as my mortgage lender for some future home buying.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

All my life I’ve been told no. “No you can’t do this no you can’t do that”. This has been the first time in my life where every single person I came across in this process has told me yes. I will forever be grateful for everyone who played a part in the biggest thing that’s happened in my life. Everyone on this team has shown me that they love their line of work and they truly just want what’s best for their clients. Thank you everyone and I can only hope people see in you all what I see.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

My VU team recommended Brett with Goosehead Insurance & it was a huge help, streamlined all the various insurance coverages I needed at the best prices.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Gave me the best offer amongst other lenders and did a great job to help me close on time!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my second loan with James Walrod’s team. Veteran’s United is a no brainer for my home buying lender! Thank you all!!!

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See all 3,956 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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