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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,284 reviews
812 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,284 unfiltered reviews

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5 out of 5 Stars
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5 out of 5 Stars

Dave Michaud was an absolute pleasure to work with! He was thorough, knowledgeable and extremely reliable. One of the best in the business for sure!

5 out of 5 Stars
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5 out of 5 Stars

We had a great experience from beginning to end with Veterans United. They were an absolute pleasure to work with—and that applies to each and every associate we worked with throughout the transaction.

4 out of 5 Stars

You need to learn what FTS is. Closed a week late due to them thinking that FTS is reservists. We are active duty paid with reservists funding due to the fact our main mission is to train reservists.

5 out of 5 Stars

My experience was beautiful everyone was friendly kind made me fill comfortably and pleasant to be around

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Experience first-hand why 3,334 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

I just sent a referral to Alex Brown last jan 26,2018

5 out of 5 Stars
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5 out of 5 Stars

This company is now my family. From day 1 it's been about helping me any way possible. They have helped me and taught me things I needed to know in order to get to where I needed to be. I'll be singing your names forever.

5 out of 5 Stars
5 out of 5 Stars

Veterans United made our first home buying experience amazing. We could not have asked for better loan officers, underwriters, and everyone else working behind the scenes. The online portal was so helpful and expedited signing and uploading documents necessary for our loan. E-mails and phone calls were always returned in less than 48 hours and everyone was helpful with all our questions and concerns.

5 out of 5 Stars

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Experience first-hand why 3,334 homeowners give us a perfect score!

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4 out of 5 Stars
5 out of 5 Stars

Dave Michaud and his team were very helpful and understanding. They answered all our questions and walked us through the process with kindness and reassured us that we were on track with everything.

4.5 out of 5 Stars
5 out of 5 Stars

The step by step process was very helpful and the Veteran staff made getting all applications in at an appropriate time by either calling you are emailing you. Overall very professional and organized.

5 out of 5 Stars

Everyone was extremely helpful and responsive. Great service and makes you feel like you know them personally!

5 out of 5 Stars
4.5 out of 5 Stars

Very simple and easy to use. Mr. Chard explained a lot of things to me on how to best handle different aspects of the loan.

5 out of 5 Stars
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