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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,891

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Ashley , Aaron and Melissa are like a well oiled machine. If you give them what they need in a timely manner , they will move mountains to get you closed.

5 out of 5 Stars
Would Recommend

Kevin and Tasha were extremely helpful and patient as they guided me through the process. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kevin warren and Tasha dackery were amazing and very professional

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I approached Veterans United questioning their ability to compete with the options and rates of the "big bank" lenders. I now question the big banks' ability to compete with any facet of the specialized, individual service I received from my Veterans United team. They know their business and live in the area, approaching your loan with the perspective of a future neighbor. The process was a continuous conversation in which they actively participated, and I learned to assume that they were available. They have converted the laborious paperwork process into easily managed electronic media. Their flexibility and personal management made closing a breeze.

4.5 out of 5 Stars
Would Recommend

Very personable folks to work with.

5 out of 5 Stars
Would Recommend

Repeat customer. Great all around service!!

4.5 out of 5 Stars
Would Recommend

VU always seems much easier and quicker than Navy Federal and most other banks to work with.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Quick easy and very helpful

4.5 out of 5 Stars
Would Recommend

James and Ashley were great. Our communication was open, frequent and partnering

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was an amazing experience! Highly recommendable. Customer service is great and Veterans United Home Loans got the best professional and friendly people to deal with.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything that was needed Veterans United let me know immediately and up front, allowing for a quick and painless purchasing experience!

5 out of 5 Stars
Would Recommend

Very professional enviroment and quick on responses.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Expediant, helpful, and ready to help with any questions I might have.

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very quick with responses and let me know what's gonna happen before it does. Excellent service!!'

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Everyone there was very professional and made the process understandable and easy.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This entire process was easy. The staff was available and responsive to communications.

More Reviews

See all 3,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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