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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,851

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

The whole experience was smooth as far as I know since it was my first hose buying experience. Tasha Dockery was the best. She was so nice to talk to on the phone, even when I'm asking a bunch of questions and I don't understand a word she is saying. She was very patient.

5 out of 5 Stars
Would Recommend

Profound performances by all participants!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Justin, Spencer, Ashley, and Alex were very polite, professional, and exceptional at their respective positions throughout the home buying process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciate the team getting me through this. This been a long time process for me but I am fortune for those at Veterans United to help me through it. They provided the information and resources needed that I recommend all first home buyers to utilize.

5 out of 5 Stars
Would Recommend

I couldn't ask for a better team that was selective for me. Everyone made me feel extremely comfortable and at ease. No pressure, professional to the 100 power! The rating doesn't explain the ease that they made me feel. 10 out of 10 is too low. They deserve a 20 out of 20. Thank you for an excellent experience.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding!!!!! Highly recommend!!!
Melissa Kunkel and her team were extremely helpful! Definitely will use them again in the future as my mortgage lender for some future home buying.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

All my life I’ve been told no. “No you can’t do this no you can’t do that”. This has been the first time in my life where every single person I came across in this process has told me yes. I will forever be grateful for everyone who played a part in the biggest thing that’s happened in my life. Everyone on this team has shown me that they love their line of work and they truly just want what’s best for their clients. Thank you everyone and I can only hope people see in you all what I see.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My VU team recommended Brett with Goosehead Insurance & it was a huge help, streamlined all the various insurance coverages I needed at the best prices.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Gave me the best offer amongst other lenders and did a great job to help me close on time!

4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my second loan with James Walrod’s team. Veteran’s United is a no brainer for my home buying lender! Thank you all!!!

5 out of 5 Stars
Would Recommend

I would certainly recommend Veterans. James was great. I finally got to meet him at the closing and it seemed like we knew each other for a long time. I have been in the Customer Service field for several years and have built many great relationships. I feel he did the same with me. Hopefully we can still stay in touch in the future.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

Buying a home from Different Duty station is challenging. It is stressful and requires alot of communication. Even though we were able to close on time , a lot issues and missed communication happened that raised concerns with out purchases. Like I mentioned this is my second time utilizing Veterans United and I would do it again if I have to. However I will like to see better communication with our loan team. Thank You to everyone one .

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 3,851 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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