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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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The customer service that was provided throughout the refinance was nothing less than EXCEPTIONAL. Melissa was so responsive and always quick to answer any questions I had. She was so kind and patient. I am truly grateful for my experience. Ashley was amazing as well!
Thank you both for being amazing. 10/10 recommend.
Working with James Walrod at Veterans United was an excellent experience from start to finish. He went above and beyond to help us purchase our dream home, navigating obstacles with professionalism and clear communication. He was transparent about monthly payments and closing costs, and everything was exactly as expected. James was always available—even after hours—and took the time to educate us throughout the process. Highly recommend Veterans United and especially James!
Amazing, great, and straight to the point. Helped and answered everything throughout the whole process.
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Veterans United was courteous, efficient, and communicative. The software for Veterans United was easy to use and upload documents. My loan team was amazing.
Justin and his team (Tayla and Spencer) did a great job. They were responsive, professional, knowledgeable, honest, and took time to explain and answer all questions we had. We highly recommend them!
Exceptional support from start to finish. James Walrod’s team answered
my questions and prompt to call back outside of banker hours. It was such a smooth process form the offer to contract negotiations to close.. I love the personal attention to each stage by explaining in detail what to expect, ensuring I took care of my to list and just stayed on top of the to do list.
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This is my 3rd house with this team. While I am finally in my dream home if I wanted a 4th I would not hesitate to go with this team. The whole experience was amazing and my favorite part is I dont get calls from other vendors trying to sell me their morgags.
Nina and her team at Veterans United were outstanding! The entire process easy and we would highly recommend Nina and Veterans United. This is our second home we have purchased with Nina.
This was my first time buying a home and Melissa and her entire team really help me get over the nerves, frustration, and overall anxiety of the process.
