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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,217

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 4,217 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I highly recommend Veterans United Home Loans and especially loan specialist Melissa Kunkel.
My experience resulted in a stress free transaction from first conversation to closing. So much easier having everything on line to keep up with the process as it moved forward and knowing what documents were needed and a time line to complete tasks.
Thank you Veterans and Melissa!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

James was great and made my first time buying a house a VERY easy process. 100/10 recommend!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

This is my fourth mortgage in 15 years. This was by far the best/easiest process.

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The online portal and constant communication through email really made this whole process very easy. The team does a great job of guiding you through so that there are no concerns before closing. I can not thank them enough!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The process was easy and smooth. Would highly recommend to any vet looking for a loan. There were 0 issues with closing on time.

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

I have had two loans with Veterans United and both were painless. I do hope that you don't sell the loan this time but if so I hope it goes to Mr. Cooper
Hint Hint
Thanks again for everything
VR
Doug and Lisa Sibelius

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United is the way to go. I heard of all the nightmares about purchasing a home but I didn’t experience none of them. I highly recommend them

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

My wife and I had a great experience with our team at Veterans United! Kevin Warren was our home loan specialist and he is phenomenal! Great buying experience and I would recommend them to everyone!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4 out of 5 Stars
Would Recommend

Gloria Davies also has been a great help with the refinancing. She knows her stuff very well.Thanks GloriaJon and Janet

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veteran’s United was and is awesome. I’ll be referring them to others

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Outstanding service

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Great team! They are knowledgeable and easy to work with.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Thank You...very easy and smooth process until the end!
Thank You
Nick and Tracey Boyett

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Was recommended through my sister in-law who is a loan specialist in North Carolina. I first tried my bank Wells Fargo which is like using the DMV. And Quicken Loans who were ok but hard to get answers back and we’re calling from Chicago or close to there. So Veterans United Won. They were quick and while I locked in at 2.675 they called me when it dropped to 2.25 and said they locked me in at that. Wow all I had to worry about was nothing...

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

From the website to the people Veterans United provided an easy environment to achieve a challenging tasks. The websites easy interface and the kind a professional people who you work with are what make it so great.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Very professional service with a friendly staff.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend

If you respond to their requests on time they are perfect!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Best mortgage experience ever! I will only use VU in the future for mortgages and only with Dave Michaud!

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

More Reviews

See all 4,217 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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