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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,013

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Veteran's United is a fantastic organization when considering any Home Loan. You get the support of an entire team of professionals with the knowledge and experience to ensure your home loan processes and closes on time. I highly recommend Veteran's United.

4 out of 5 Stars
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We loved their online to-do lists and email reminders, as well as, online functionality.

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This is the company to choose, they treat you with dignity. respect, and compassion, all the way to the end..😊

5 out of 5 Stars
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5 out of 5 Stars
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Always a pleasure working with Dave Michaud and his team! Every home that I've purchased in the Hampton Roads area has been with the assistance of Dave Michaud and his team, and that will not change as more opportunities present themselves. Very knowledgeable and professional personnel...I would recommend them without hesitation to anyone looking to purchase a house! Awesome experience!

5 out of 5 Stars
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Great people and great service

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4.5 out of 5 Stars
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5 out of 5 Stars
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Great rates with minimum fees all provided with excellent customer service. Highly recommended!

4 out of 5 Stars
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5 out of 5 Stars
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The team at Veterans United works in unison to assist in all of your loan needs. I communicated with multiple individuals along the way. Each of them was always willing to lend a helping hand and find out the answers to my questions if they did not directly know themselves. Thank you to the team for making this WAY less stressful than when I first bought my home.

2 out of 5 Stars

Constant delays, non-responsive to emails and phone calls. Had to extend rate lock twice due to poor planning and coordination. I do not recommend Veterans United for your home loan.

Response from Veterans United

Thank you for this feedback Kevin. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can cause undue stress when having to relock, and would like to learn more about how that transpired in your process. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

More Reviews

See all 4,013 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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