Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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My Veterans United team did and outstanding job and truly is a one-stop-shop for loan services and found me an unbeatable interest rate nobody else could offer. Thank you!
All around great experience from everyone. Thank you
James and his entire team were extraordinary! They provided excellent service with constant communication and updates making the house buying process easy. Even with my inconsistent work schedule and limited availability they found ways to make it work taking all the stress off of me. I would recommend James and his team, 10/10 was an absolute pleasure working with them!
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Overall smooth process. Just not happy with my rate and the cost out of pocket to buy it down when I could have locked it just a week earlier for cheaper.
Again, all members of my team performed outstanding and answers all of my questions as well as accommodating whatever needs I had throughout the process.
Some help going into the stupid small stuff about the portals on how to pay and who to pay for monthly mortgage would be amazing other than that small piece everything was great the people really dropped everything to assist me and answer my questions when I had them
Team worked well and had good communication.
Harry was very knowledgeable, and helped me to understand exactly everything in the process of signing! I was able to contact him very easily as well. Recommend!
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Experience first-hand why 3,324 homeowners give us a perfect score!
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Outstanding experience with the whole process. Made purchasing our first home go smooth and all involved were knowledgeable with all my questions and concerns.
I also feel that too many staff members are trying to work from home instead of being in the office for the customer and that was part of the communication breakdown and confusion during the loan process. I have other friends whom are veterans that have stated they have had the same problems with the Virginia Beach office and would not be using them again. The staff were very friendly at all times with us but the communication process was the biggest problem !!
