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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,835

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Thanks to all that helped!

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Thanks Veterans United for making my dream of home ownership a reality.

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Who says VA loans take forever? Not at Veterans United - my incredibly efficient team got me to close in under 30 days! But, what really impressed me was how every single person from Veterans United was incredibly caring and kind. Veterans United truly values vets and it shows. Not only did the Veterans United team do their jobs with excellence, but they added the human touch that most companies lack. My loan officer, Melissa Kunkel, is a proactive professional with an incredibly warm, personable demeanor. Melissa would often call or email to keep me well informed during every part of the process. Melissa went above and beyond to quickly respond whenever I had questions and even made herself available after normal business hours. I was absolutely amazed by Melissa’s work ethic; but more importantly, I was amazed by how Melissa magically makes others feel that they genuinely matter. As a first time buyer, I found Melissa to be extremely knowledgeable and appreciated how she effectively communicated in a warm, easily understood manner. As the leader of my team, Melissa was incredibly efficient and rallied the staff to get me through to close in under 30 days. With a hot housing market and using a VA loan, closing in under 30 days is a miracle only Melissa and her team could make happen! But, Melissa Kunkel, Torie Smith, Rachel Tompkins, and the countless other professionals at Veteran’s United are miracle workers. I thoroughly enjoyed my home buying experience and wholeheartedly recommend Veteran’s United to others.

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I would definitely recommend Veterans United. The whole mortgage process was stress free and went very smoothly. We got a great rate and are so happy with our purchase.

5 out of 5 Stars
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