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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,835

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you want great service and excellent results contact Veteran's United! you won't be disappointed!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The company was quick and basically painless.

5 out of 5 Stars
Would Recommend

I don't know where to begin, from my first contact with Mr. Walrod I knew we were in good hands . We had some work to do and he turned us over to K. d. Bartelt who took excellent care of us and guided us to where we needed to be, Then Tory Smith and Ashley Royea took over and brought us home. I had an opportunity to use the lenders finance team with closing cost assistance but chose to stay with James and his team because I trusted them and believe me that was that best decision that I have made to date. I can't say enough about Veterans United and the Walrod team. Thank you, Thank you, Thank you.

4 out of 5 Stars
Would Recommend

Was not pleased that the appraiser was the one to hold up closing

5 out of 5 Stars
Would Recommend

Have used VU multiple times and it’s been a smooth and seamless process each and every time! Highly recommend!!

5 out of 5 Stars
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5 out of 5 Stars
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Amazing service. They're very knowledgeable about the whole process. I will absolutely recommend them to friends and family.

5 out of 5 Stars
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5 out of 5 Stars
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I wish we would have used veterans United for our first house we bought. They made the process very easy.

3.5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
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Superior customer service and knowledge of loan process. Overall A+ rating!

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5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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Laura is very helpful as well! She is the assistant of Melissa

5 out of 5 Stars
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5 out of 5 Stars
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This was my third time working with Alex Brown and Gloria Davey at Veterans United. I cannot say enough good things about their level of knowledge and professionalism. The process was smooth and every detail was handled in a timely manner to the exacting specifications needed to ensure a smooth closing. I absolutely recommend this group of outstanding professionals to any veteran looking to finance a home!

4.5 out of 5 Stars
Would Recommend

My loan officer (Dave Michaud) and his team were great! The only recommendation is for Veterans United to partner with a local firm to streamline the closing process. Five star service!

More Reviews

See all 3,835 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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