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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,852

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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4.5 out of 5 Stars
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Veterans United made buying my first home very painless. They are with you every step of the way and they gave me all the tools and options that made this process a huge success for me and my family. I wouldn’t choose no one over them.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience was a breeze from start to finish. 30 days is all it took to close. Everyone that we came into contact with was polite, courteous and respectful. It was a pleasure doing business with Veterans United.

4 out of 5 Stars
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3.5 out of 5 Stars

Things went quickly and smoothly in the beginning. But somewhere along the line, communication dropped off. It took 2 months to close on a refinance. The upload system has no place for comments about items that are not available or to ask questions.

5 out of 5 Stars
Would Recommend

Great home buying experience. Everyone was very knowledgeable and responsive.

4.5 out of 5 Stars
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5 out of 5 Stars
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If you want great service and excellent results contact Veteran's United! you won't be disappointed!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The company was quick and basically painless.

5 out of 5 Stars
Would Recommend

I don't know where to begin, from my first contact with Mr. Walrod I knew we were in good hands . We had some work to do and he turned us over to K. d. Bartelt who took excellent care of us and guided us to where we needed to be, Then Tory Smith and Ashley Royea took over and brought us home. I had an opportunity to use the lenders finance team with closing cost assistance but chose to stay with James and his team because I trusted them and believe me that was that best decision that I have made to date. I can't say enough about Veterans United and the Walrod team. Thank you, Thank you, Thank you.

4 out of 5 Stars
Would Recommend

Was not pleased that the appraiser was the one to hold up closing

5 out of 5 Stars
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Have used VU multiple times and it’s been a smooth and seamless process each and every time! Highly recommend!!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 3,852 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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