Spectacular. Really impressed how smooth and quickly everything went.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Thank you very much although my first experience I don't see how it could be better anywhere else! I appreciate everyone on the team especially with my unique circumstances, everything was truly a blessing and each of them have been the best at every step and role they played! Thank you
Incredible work by the whole team. We had to get closed quickly and they made the process straightforward and efficient with their expertise and communication. My agent who deals with a lot of different lenders was impressed by how great the VU team was.
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VU made it as easy as possible to get in to the home that fits us perfectly! I would absolutely recommend them to anyone that is in the market for a new home.
The team was exceptional. Never could have done it without them.
Thank you all so much.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Absolutely a true positive experience. Stefanie, Anthony, and Gracie made you feel like they were right across from you. From my first contact I was impressed. They were echelons above the norm. Excellent service , superb explanations, and highest standards of caring and helping those of us who are not all that knowledgeable with finances. Worked extremely well with my realtor. I am most grateful for all their support and helpfulness. The three of them were a true blessing throughout my entire process. Veterans United - especially my team was the BEST!!
This is the second home purchase with Veterans United and the experience was great both times. Special shout out to Tom, Amanda, and Matt, I have nothing but great things to say. Professional and helpful with reliable and prompt support, I would absolutely recommend Veterans United to any of my friends or family.
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Searching for a new home took over a year. It took a local real estate agent to find one for us.
John Mowrey and the team made it extremely easy my first time buying a home. All of my questions were answered and they were very knowledgeable and timely.
Blake has always been quick to answer any question I have. I’m fortunate to have such a good team working for me!
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Derek and his team were absolutely phenomenal! Their professionalism, dedication, and communication made all the difference.
Jaclyn did a great job for us and help us through every step of the process.
Tara was fantastic to work with. She was responsive and knowledgeable.
Rich Pauls and his team went above and beyond to make our home-buying journey a success! We would highly recommend them to anyone considering a home loan/purchase. They answered our many questions and were very patient with us when we felt things weren't happening in our favor. They never gave up and we are eternally grateful!
