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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,273 reviews
659 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,273 unfiltered reviews

Starting on Page 21 of 143. Return to Page 1

4 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

Im 100% satisfied and thankful they’re very helpful .

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

To Veterans United, Justin Miller and the entire team,
It is hard to encapsulate greatness in one sentence. But, Veterans United and its team are impeccably great in the services they provide.
In addition, you were quickly responsive and always available during the process in its entirety, from start to finish, and even after.
And on a scale of 10, I give you more than that, hands down! Because, you care!
Thank you so much to you All from the bottom of my heart!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

As I said, this was the BEST experience I have ever had with the home buying process! HIGHLY recommend!!!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

Great service. Was wayyyyyy easier to buy than I had expected. Thanks yall

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

4 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

We were absolutely disgusted with our old mortgage lender. Within 5 minutes of our consultation with Veterans United, specifically Melissa Kunkel, we felt such a sense of relief. Our sense of stability is renewed. Thank you for your professionalism and care!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars

This feedback has nothing to do with the team themselves, it has to do with the amount of paperwork required this time compared to the previous two homes we've purchased. Was there a change in the law? I felt that there were way more "to-dos" this time around which became frustrating toward the end.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

I can't say enough about the quality of work that Veterans United offers. They go beyond explaining and helping you understand the process of everything pertaining to your loan, and they keep reaching out to you, ensuring that you are always taken care of.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Thanks for a great experience! Spencer providing financing scenarios was incredibly helpful

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Very professional experience that I encounter with the VA home loan especially Mr James Walrod and my realtor Deann Brenneman they were on top of everything thank you thank you

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Excellent communications via text, email, and phone. Questions/concerns were answered in a timely manner.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

We put an offer in on December 18th and closed on our home by the 12th of January!! The whole process was easy, everyone was communicating every step of the way!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

Ready to see for yourself?

Experience first-hand why 3,325 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The Team I Worked With At Veterans United Were Top Notch. We Were Able To Get Everything We Wanted And Then Some. Great Communication And We Have Learned A Lot About Buying Homes With A VA Loan. Thank You Guys!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars

The whole experience was smooth as far as I know since it was my first hose buying experience. Tasha Dockery was the best. She was so nice to talk to on the phone, even when I'm asking a bunch of questions and I don't understand a word she is saying. She was very patient.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

Profound performances by all participants!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Justin, Spencer, Ashley, and Alex were very polite, professional, and exceptional at their respective positions throughout the home buying process.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

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