Shane at Veterans United was excellent to work with throughout our home buying process. He was very knowledgeable, responsive, and always took the time to explain our options clearly. Shane made what could have been a stressful process feel smooth and manageable. I truly appreciate his professionalism and would highly recommend him to any veteran looking to purchase a home.
very easy to follow the step by step instructions and upload documents. would highly recommend Veterans United!
Nicole Barber and her team are very professional, friendly and proactive. In all my interactions with the team, I was treated well and got the answers I needed.
My loan officer, Allie is A+ all the way from initial loan processing to helping with a closing notary issue with the Title Company. I can't thank your team enough and would be happy to recommend Veterans United Home Loans to others. Thank you so much.
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As a First-time Home Buyer, Jeremy and his team did an awesome job, and they answered all the questions that we had. Veterans United website is full of useful information too, and the application to closing process is really streamlined.
You all made the process so easy. I can’t thank you all enough.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The entire team that helped me was amazing. As I sit here in my new home, I still can't believe I'm here. Always keeping me informed and what the next step was. I really liked the to-do list in their portal, which kept me current as the process moved along. I sit here with a Kool-Aid smile. Veterans United makes dreams come true. A big "THANK YOU" to the team at Veterans United!
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My loan officer Mr. Mathew treated me as family kept me informed at all times from beginning till the end.
Chace and his team were great to work with, we never felt lost in the process. They always kept us updated, Always answered or returned our calls, text, and emails. I don't think we could have worked with a better team.
My agent Austin Butler was absolutely amazing. He was patient with us during the process of purchasing a new home and selling the one we currently own, and then again when we decided to not do any of that and just refinance our current home. He wasn't pushy and he completely understand everything we were trying to do. I very highly recommend him to anyone looking to get stuff done. I really hope he is around when we do decide to sell and purchase closer to where we want to be. I couldn't have asked for a better agent to work with.


