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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,851

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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1.5 out of 5 Stars

I was sent a blanket that would only cover my dog. Why do I want a dog blanket?

5 out of 5 Stars
Would Recommend

#1 team: Melissa Kunkel is the reason why I came back to Veterans United for a loan. Melissa's team guided me through the home buying process. Each team member makes you feel like your their #1 client. Like I said, this marks the second time that I've had the pleasure of working with Melissa and her team. Thank you again Melissa!#1 team: Rachel Tompkins is a complete professional and ensured I hit all my home buying goals. Rachel, thank you again for your hard work and expertise in the home loan process.#1 team: Laura Payne is the first person I talk to in the home buying process. Laura was amazing answering all my calls. Laura helped me with my questions and needs in the beginning stages of my loan. Thank you Laura for your amazing work and positive attitude.Once again #1 team you are true professionals in your craft and each of you have been amazing.
- George Jay

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Veterans United was a great experience. Every member of our team was extremely polite, reached out often, and answered any questions we had. We are first time home buyers, and we had so many questions which were answered with kindness. Veterans United took care of our family for every step of our house hunt, and continues to do so afterwards. I highly recommend Veterans United for your house hunt!

5 out of 5 Stars
Would Recommend

Bianca, my home Concierge was amazing. She is truly an asset to the company. Enjoyed talking with her every time she called to help me out or check in on the process. Great job from her.

5 out of 5 Stars
Would Recommend

Great to work with. Made first time home buying very easy and simple with great resources and a great team. They have a great starting place for home insurance and other quotes, which was helpful when comparing rates and premiums for similar services.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Best part of the whole process was not feeling like just another customer in line. Will definitely pass along word of mouth recommendations to Vet and military friends that are looking to purchase a home.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Will always come to Veterans United for our home needs. Thanks Again!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I'm just so thankful and so happy with my home. Everyone was so helpful and I'm just grateful!!

5 out of 5 Stars
Would Recommend

It was very easy and smooth process, all the team work so hard and quick for you .The entire process was easy and paperless, the documents that was requested was easy to get, non crazy requirements. There were a lot of communication a long the process.
Just to summarize it was enjoyable!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United looked at me as a veteran, and not another number to tally. The process was explained to us by Mr. Miller in simple terms and he was always there for us via phone call, text, or email. Our questions and concerns were answered and addressed appropriately and in a timely manner.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

I can’t say enough good things about Veterans United. From start to finish they treated me like family. Everyone was extremely knowledgeable and very helpful throughout the entire process. I would absolutely recommend them to any homebuyer.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Justin Miller showed a great wealth of knowledge, patience, customer service, professionalism and transparency during the entire months long process of purchasing our home. He came highly regarded by my colleagues and their accolades were spot on. I will definitely recommend Justin Miller to anyone in search of a mortgage product.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Being a first time home buyer, Vet United made the process by far easier then I expected. Having excellent communication, and a team working on your side through the entire process made all the difference! Very please and glad I went with Veterans United!

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