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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,851

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Awesome team all the way from origination till closing. You feel like you have a team that cares about your needs and ready to help from first contact till you are done. I felt no rush no push but just encouragement throughout the process.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

I really appreciate every single member that helped us. We had a very short turn around and every member of your staff got it done. Thanks a ton!

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Thanks to the whole team the home buying process was extremely easy and I will definitely be recommending to people in the future.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Overall this team has done an amazing job assisting my wife an I in buying our first home. They were very reassuring and understanding. They not only provided resources but offered assistance along the way. My wife and I will for sure be reaching out to Kevin and his team again next year

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process go extremely smoothly. Billy, Michelle, Kayle and Spencer were there to help at every step and were able to keep us on track to close right before the holidays without a single hiccup. My family truly appreciates their hard work and dedication. We highly recommend Veterans United!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend

My father and I had an wonderful home buying experience. It was Magical

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

My Veterans United team did and outstanding job and truly is a one-stop-shop for loan services and found me an unbeatable interest rate nobody else could offer. Thank you!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

James and his entire team were extraordinary! They provided excellent service with constant communication and updates making the house buying process easy. Even with my inconsistent work schedule and limited availability they found ways to make it work taking all the stress off of me. I would recommend James and his team, 10/10 was an absolute pleasure working with them!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4 out of 5 Stars
Would Recommend

Overall smooth process. Just not happy with my rate and the cost out of pocket to buy it down when I could have locked it just a week earlier for cheaper.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

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5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
Would Recommend

Again, all members of my team performed outstanding and answers all of my questions as well as accommodating whatever needs I had throughout the process.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Some help going into the stupid small stuff about the portals on how to pay and who to pay for monthly mortgage would be amazing other than that small piece everything was great the people really dropped everything to assist me and answer my questions when I had them

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Team worked well and had good communication.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Harry was very knowledgeable, and helped me to understand exactly everything in the process of signing! I was able to contact him very easily as well. Recommend!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

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See all 3,851 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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