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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,286 reviews
855 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,286 unfiltered reviews

Starting on Page 137 of 143. Return to Page 1

5 out of 5 Stars
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4.5 out of 5 Stars

I felt the whole team valued my business and they went the extra mile to make sure my loan went through. Appreciate all their help. I've already made referrals

5 out of 5 Stars
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4.5 out of 5 Stars

The loan process was a lot quicker than I expected!!

4 out of 5 Stars
4.5 out of 5 Stars

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4.5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The only negative I have is that we received money back at closing and I guess it was over a set amount and had to be put towards a credit card (we have almost 0 credit card debt) or a loan we already had on file.

5 out of 5 Stars
5 out of 5 Stars

Excellent! I couldn't have asked for a better experience.

4 out of 5 Stars
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4.5 out of 5 Stars
4.5 out of 5 Stars

Wonderful staff, very patient and helpful.

3 out of 5 Stars

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Experience first-hand why 3,336 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

All the staff were extremely helpful and ready to answer any questions I had

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

James Walrod and staff were exceptional and professional.

5 out of 5 Stars

They gave me the space to let me get what I need done. They did not pressure me, and they only sent friendly reminders of what needed done.

5 out of 5 Stars

The team at Veterans United did everything they could to make my first time home buying experience easy. The terms of the loan were fantastic, and they gave me regular and timely updates on information I needed.

2.5 out of 5 Stars

There was a lot of miscommunication between the staff. Gloria has no business having anything to due with home loans. She was always having documents that needed to be sent back with miss spelled words and telling me dates that where wrong

5 out of 5 Stars
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