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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,285 reviews
858 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,285 unfiltered reviews

Starting on Page 134 of 143. Return to Page 1

5 out of 5 Stars

Veterans United was an exceptional experience. During my whole home buying experience, never was I once ever worried about anything or left in the dark. They helped me make my dream come true.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

The staff were extremely helpful in this process. They are very well organized. Their attention to detail kept the process very simple and minimized the stress. It was an enjoyable experience.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars

Very professional and really took the time to help us out during a few situations.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars

Great teamwork and communication. We would absolutely go through the process again with Veterans United. Very impressed with the quality of professionalism.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

Team was GREAT!

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

James and his team were extremedy helpful and knowledgeable throughout my entire loan process. They made a difficult process seem effortless. I would defiantly use them for any future home buying needs

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

Such a good atmosphere in your company! It was obvious to me immediately that this was going to be a good experience. Your team members were all so helpful and your office in general has such good communications with each other and with the client.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

The service was great and our oan office James did a great job on the loan..

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

0.5 out of 5 Stars

Worst experience in the purchase or refinance of 6 previous houses.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars

Superb service; warm, friendly, and informed staff; and exceptional results!

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

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5 out of 5 Stars

All very easy to work with.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

I've never been stationed in Norfolk so I was very apprehensive about going with a smaller firm but those fears have long since subsided. Customer for life!

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars

VU was outstanding! My wife and I went into the process assuming they would not be able to beat the "big bank" rates and terms and we were wrong! The VU staff was a pleasure to work with and extremely timely and accurate. Closed on time, thank you

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars

Alex and Ryan Brown provided outstanding service

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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