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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,285 reviews
850 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,285 unfiltered reviews

Starting on Page 124 of 143. Return to Page 1

3.5 out of 5 Stars

I appreciate the people who worked on my loan. They did a great job getting it done. Thank you. I appreciate Alex for getting me to the next step and always ready for a quick response

5 out of 5 Stars

Got a great rate and my loan officer really pushed for my closing to get through in a timely manner

4 out of 5 Stars

Changes in amount due at closing were frustration. In the end I was on my way to the closing with cashiers checks valued at more than was necessary to close having received an update just two hours before my closing appointment

5 out of 5 Stars
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4 out of 5 Stars

I was overall pleased with our experience. However, it seemed like the mortgage team we had did not communicate with each other. I did not like receiving multiple emails and phone calls from multiple different people all requesting the same items. A

5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars
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Experience first-hand why 3,335 homeowners give us a perfect score!

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5 out of 5 Stars

It was incredibly easy working with Aaron to secure this mortgage. The staff was extremely efficient and very helpful. The process went smoothly from start to finish.

5 out of 5 Stars

They were always friendly.

5 out of 5 Stars

Veterans United home loans team exhibited A plus professionalism. They are to-the-point, honest and most importantly, they CARE about the customer.

5 out of 5 Stars

Very Professional. Love the e-signature feature.

5 out of 5 Stars

Simply outstanding service!!!!

5 out of 5 Stars

Veterans United treated me very well, communication and customer service was incredible. I worked closely with Alex and Gloria and could not have asked for a better team. I hope all veterans will support Veterans United.

5 out of 5 Stars
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3.5 out of 5 Stars

The staff @ Veterans United worked very hard behind the scenes! They were warm and friendly.

5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 3,335 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Great experience Everything went very smooth.

5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars

Smoothes process of all the houses I've bought

5 out of 5 Stars
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4 out of 5 Stars

I appreciated the electronic document review and signature process but the nickle and dime process was inconvenient and annoying for $3500.00.

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