Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Wonderful customer service, they were always available when needed and worked hard to answer any questions we had.
james and Ashley were very prompt in answering all our questions and a pleasure to work with on our loan.
Alex Brown and her team at Veterans United were PHENOMENAL during my home buying process... They were very helpful and informative... I didn't have to pull any info out of them, they just kept feeding me a lot of info. Extremely helpful...
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Was a very smooth process
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I loved the fact that I could communicate with the loan officers anytime via email. Also was very impressed that Aaron took time to call me back after hours to explain a question I had. Only reason it's a 9 instead of a 10 experience is I started my preapproval online and never got a call after 1 week. I had to call in and start it over the phone.
Very quick, excellent communication.
For being a military related company they asked for some ridiculous things that any service member could tell you is never in a million years going to happen
wonderful to work with, helpful and explain everything.
