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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,285 reviews
818 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,285 unfiltered reviews

Starting on Page 108 of 143. Return to Page 1

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Everything went extremely well and i appreciate all of the assistance during the process. This is my second time doing business with you guys and there will undoubtedly be a third. Thanks again for all of the hands on assistance

5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

I would recommend Gloria and Alex to anyone in the market for home financing. They are easy to work with, well organized, very knowledgeable, and enthusiastic about helping you reach the goal of owning a home. They're the best!

5 out of 5 Stars

The entire staff at Veterans United Home Loans was exceptionally superb. Team work is what a team is, and all the staff personnel worked together to make sure all docs and records went smoothly. I personally commend all for a job "Well Done". I will be a returning client if needed.

4 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

Everyone I dealt with excellent.

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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

This was one of the best loan experience I ever had.

4.5 out of 5 Stars
5 out of 5 Stars
0.5 out of 5 Stars

It was an extremely frustrating and stressful time. I first applied for the loan in July 2015 and again April 2016, but did not qualify either time. It wasn't until I applied February 2017 that I was finally approved and closed on my house March 31, 2017. I ended up renting the house I was trying to purchase from July 2015 until I closed. Which cost me $36,750.00...that I THREW AWAY. This money could have gone towards the purchase price of my home. I do not understand why I was denied for almost 2 years. Very little has changed in my financial situation since I first applied. I have always had great credit and always pay my bills on time. But apparently that wasn't good enough. When I applied last year and was denied, perhaps you all could have taken in to consideration the fact that at that point I had already been paying the rent on the home,I was trying to qualify for, of $1750.00 a month for almost a year. WITH NO LATE PAYMENTS. But again, that still wasn't good enough, after all you had your "guidelines" to follow. I understand the risk of loaning money for mortgages, however not everyone falls into your generic guidelines. There are exceptions to the rules, such as someone with great credit, someone that already owns property free and clear worth $150,000, someone with a long work history with the same company for 15 years, someone able to afford 20% down and someone with plenty of money in the bank and plenty in retirement! Needless to say, I was BEYOND FRUSTRATED!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Very minimal contact with Loan officer, which is good!!!

5 out of 5 Stars

Outstanding service by Aaron and his crew, they were on top of everything and kept me informed of everything that was going on

5 out of 5 Stars
5 out of 5 Stars

Very informative. Extremely helpful for first time home buyers

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

It was a wonderful experience.

4.5 out of 5 Stars
5 out of 5 Stars

This was my first time buying a house and it was by an overall great experience! Alex and Gloria really made the process a great one!

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