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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,218

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 4,218 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Got a great rate and my loan officer really pushed for my closing to get through in a timely manner

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4 out of 5 Stars
Would Recommend

Changes in amount due at closing were frustration. In the end I was on my way to the closing with cashiers checks valued at more than was necessary to close having received an update just two hours before my closing appointment

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

I was overall pleased with our experience. However, it seemed like the mortgage team we had did not communicate with each other. I did not like receiving multiple emails and phone calls from multiple different people all requesting the same items. A

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

It was incredibly easy working with Aaron to secure this mortgage. The staff was extremely efficient and very helpful. The process went smoothly from start to finish.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

They were always friendly.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Veterans United home loans team exhibited A plus professionalism. They are to-the-point, honest and most importantly, they CARE about the customer.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Very Professional. Love the e-signature feature.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Simply outstanding service!!!!

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United treated me very well, communication and customer service was incredible. I worked closely with Alex and Gloria and could not have asked for a better team. I hope all veterans will support Veterans United.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

3.5 out of 5 Stars
Would Recommend

The staff @ Veterans United worked very hard behind the scenes! They were warm and friendly.

headshot image of VU Admin

Loan Officer: VU Admin

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Great experience Everything went very smooth.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

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5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

James was great!

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Smoothes process of all the houses I've bought

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Your quick response to answering my questions and concerns to getting paperwork done quickly and smoothly couldn't have ask for a better home lender!

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

The Process Department Tasha Dockery was on point on getting all information for their clients to get the job done.

headshot image of VU Admin

Loan Officer: VU Admin

NMLS# 261072

4.5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Tasha Dockery and Kevin Warren were relentlessly helpful and both make a wonderful team

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

More Reviews

See all 4,218 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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