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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,285 reviews
818 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,285 unfiltered reviews

Starting on Page 107 of 143. Return to Page 1

5 out of 5 Stars

James Walrod and Ashley Royea hustled for us and made the process very easy.

5 out of 5 Stars

staff that helped me through the loan were helpful and nice people

5 out of 5 Stars
5 out of 5 Stars

My team with James was absolutely amazing. Worked so hard to make my dreams come true

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5 out of 5 Stars

They make the whole process very easy!

5 out of 5 Stars
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Very knowledgeable, kind, and accessible

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5 out of 5 Stars

The entire staff was very personable, knowledgeable, and organized. They kept us updated throughout the entire process and every step was clearly explained. As first time home buyers they made the entire process painless and straight forward.

5 out of 5 Stars

I had an excellent experience working with Veterans United Home Loans . Very easy to sign and upload documents, but above all, I will say are the people who work here. From the first time I called I had a very good insight about this. The closing cost was better than expected, everything turned out very well. And we closed in time. !!!

5 out of 5 Stars

The team made our new home purchase easy and stress free! They went above and beyond to ensure we were satisfied and worry free with our new home. The team members were always friendly as well as helpful!! I could not ask for more!!!

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4.5 out of 5 Stars

I especially appreciated the secure message service. Protecting sensitive information is critical in today's digital world.

5 out of 5 Stars
5 out of 5 Stars

James Walrod and his team went above and beyond helping me to get my home refinanced. They didn't just tell me what I needed to do to be approved but they helped me achieve those actions. There are not enough words in a testimonial to show how grateful I am for everything they did for me. Any other company after running my original credit score would have just turned down my loan application but they went through months of helping me and making sure everything was taken care of. Thank you Veterans United so much.

5 out of 5 Stars
5 out of 5 Stars

James and Ashley made me feel comfortable and like a friend of the family!!

5 out of 5 Stars

James and Tasha were so wonderful, helpful and nice.I could not have done this without them!!

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