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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,196

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 4,196 unfiltered, unedited reviews

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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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I had an amazing experience, the entire staff were friendly and helpful. Wendy and Sam were more helpful than i could ever imagine, they made the process smooth and painless for me. I am extremely happy with the entire process.

3.5 out of 5 Stars
Would Recommend

All good things to say with one exception: there were several times that I would receive e-mails to e-sign loan documents without being informed of the changes that were made. This made me weary of what I was signing/required to sign, and provided an added stress to the home buying process.

5 out of 5 Stars
Would Recommend

Veterans United made our experience positive. Regardless of the enormous amount of documents and paperwork and signing required, we were not stressed at all. We felt very confident with the service.

5 out of 5 Stars
Would Recommend

Billy Chard was very knowledgeable and responsive throughout the process. I'd definitely recommend Veteran's United Home Loans and Billy in particular.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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3 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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From the 3 possible companies we were going to go thru, Veterans United provided us with the best interest rate and best service

5 out of 5 Stars
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5 out of 5 Stars
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Dave Michaud is an outstanding individual that took care of my refinance. He kept me informed with the process and made it extremely easy! Give the man a raise!

5 out of 5 Stars
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4.5 out of 5 Stars
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Dave Michaud made the entire process very easy!

4.5 out of 5 Stars
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5 out of 5 Stars
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Well back in April we weren't sure if we could get financed because my fico score was a little low; your light house credit counselors were able to help me raise my score nearly 50 points in two short months just by following their advice.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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Wendy and Samantha. I could never thank you enough. The whole experience was so easy with your experience and professionalism. I never had any doubt that I was in good hands. Thank you thank you thank you

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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My agent, Billy Chard, went above and beyond my expectations!

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See all 4,196 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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