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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,981

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Overall process was great, website was user friendly to upload documents for the loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very knowledgeable and helped make the loan process go very smooth and painless..

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Everything that was required was easily accessed even through my smart phone

5 out of 5 Stars
Would Recommend

My initial experience with the corporate office was less than optimal, however, the folks at our local office made up for that and then some. I will definitely be using them again in the future when it’s time to get our next home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole team helped me to reach this goal! Starting with getting my credit to where it needed to be. Kinsey was awesome. She told me what to pay, what to say, who to call. Once I was there I was preapproved. I was asked for many documents and was able to provide it all. I actually went to the office and met Tasha and James. Extremely helpful with the processing and great communication with James my loan officer! I made it to the end. it was a bit tough but they all made it go smoothly for me. I can't say thanks enough!

5 out of 5 Stars
Would Recommend

Stephanie was really helpful with answering questions and letting me know what was needed.

5 out of 5 Stars
Would Recommend

Our loan team was great! Aaron was always there when we had questions and took his time explaining the process to us. His patience and attentiveness was very reassuring.

4.5 out of 5 Stars
Would Recommend

Great loan company just wish as a company you offered toward modular and manufactured homes

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I used Veterans United for my first home loan and there was a reason I came back to VU for our second home purchase. Both times I was thoroughly impressed by the professionalism of the VU Home Loan Teams and how smooth the process was. I would highly recommend VU to any of my friends and family as the got to source for their home loan needs.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Alex Brown and her team we're excellent to work with and got us to closing on time with no problems

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

This was the easiest mortgage approval process that I've had. It was nice to receive e-mails when something was added to my "to do" list. It honestly seemed a bit too simply which made me worry a little.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The experience was amazing

5 out of 5 Stars
Would Recommend

More Reviews

See all 3,981 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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