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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,287 reviews
767 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,287 unfiltered reviews

Starting on Page 38 of 143. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

Working with Veterans United was a great experience. Every member of our team was extremely polite, reached out often, and answered any questions we had. We are first time home buyers, and we had so many questions which were answered with kindness. Veterans United took care of our family for every step of our house hunt, and continues to do so afterwards. I highly recommend Veterans United for your house hunt!

5 out of 5 Stars

Bianca, my home Concierge was amazing. She is truly an asset to the company. Enjoyed talking with her every time she called to help me out or check in on the process. Great job from her.

5 out of 5 Stars

Great to work with. Made first time home buying very easy and simple with great resources and a great team. They have a great starting place for home insurance and other quotes, which was helpful when comparing rates and premiums for similar services.

5 out of 5 Stars
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5 out of 5 Stars

Best part of the whole process was not feeling like just another customer in line. Will definitely pass along word of mouth recommendations to Vet and military friends that are looking to purchase a home.

4 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Will always come to Veterans United for our home needs. Thanks Again!!

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I'm just so thankful and so happy with my home. Everyone was so helpful and I'm just grateful!!

5 out of 5 Stars

It was very easy and smooth process, all the team work so hard and quick for you .The entire process was easy and paperless, the documents that was requested was easy to get, non crazy requirements. There were a lot of communication a long the process.
Just to summarize it was enjoyable!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Veterans United looked at me as a veteran, and not another number to tally. The process was explained to us by Mr. Miller in simple terms and he was always there for us via phone call, text, or email. Our questions and concerns were answered and addressed appropriately and in a timely manner.

4 out of 5 Stars
4.5 out of 5 Stars
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4.5 out of 5 Stars

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Experience first-hand why 3,337 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars

I can’t say enough good things about Veterans United. From start to finish they treated me like family. Everyone was extremely knowledgeable and very helpful throughout the entire process. I would absolutely recommend them to any homebuyer.

5 out of 5 Stars
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4 out of 5 Stars

I really enjoyed using veterans united, Melissa and her team were very helpful in working with me during deployment. I think especially with first time home buyers if you could offer some kind of short document explaining briefly what the entire home process is going to be and explaining what some things are can alleviate a lot of questions a first time home buyer might have, I tried to due deligence myself but they’re was so much information that it was a little difficult, I think offering some sort of template with explanations of processes and even definitions of lending terms that not everyone is familiar with would be extremely beneficial to a first time buyer, I hope this could be used as some constructive criticism thanks for your help

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Justin Miller showed a great wealth of knowledge, patience, customer service, professionalism and transparency during the entire months long process of purchasing our home. He came highly regarded by my colleagues and their accolades were spot on. I will definitely recommend Justin Miller to anyone in search of a mortgage product.

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