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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,842

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Justin and his whole VU team gave a first class service throughout the whole process! I think the greatest benefit of working with the team was their working relationships with all parties involved. From my agent to my home insurance team to all of the VU team members everyone knew each other and was able to have the “technical” conversations on their own and then present the options and solutions to me. They communicated exactly what I needed to know and nothing more, keeping my stress levels low and simplifying the process for me. Grade A service!

5 out of 5 Stars
Would Recommend

Dave was excellent throughout the entire process. He was always available to answer our questions. Spencer and Tasha were a great help as well! I will not hesitate to recommend Veterans United to anyone! Thank you for making this exciting new journey easy!

5 out of 5 Stars
Would Recommend

It was a great experience with Veterans United. They did everything for me when I was on deployment. And completed closing when I returned. I definitely recommend Veterans United.

5 out of 5 Stars
Would Recommend

Justin was fantastic and super helpful throughout the entire process. I look forward to doing any of my mortgage needs with Justin.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I think I've said it all. I had a Girl Power, Dream Team, and they were wonderful. I have and will continue to recommend Veterans United to friends and family. The homebuying process can be very stressful, but my team took great care of me. I truly believe at veterans United you are more than just a credit score!

5 out of 5 Stars
Would Recommend

Due to my personal financial situation, my path to becoming a home owner was going to be difficult. My team walked me through the entire process, and made this goal something that was palpable. There were many points at which I didn't think I would be approved. Those were they days I got a friendly nudge to continue through my checklist and to be rest assured that they are doing everything they can to get us into a home. I am writing this as a new homeowner, so they made it happen. If they can help someone with my financial history, after a devastatingly expensive divorce, find their way into a home in this market, then they are everything that they advertise. Thank you Melissa, Torie, Kayle and Jason for making this possible. I wasn't the easiest customer. I switched states in the middle of the whole process and they handled it like it was no big deal. Give them a go, they may make something you think is impossible suddenly very real.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was truly the best experience I have ever had with any type of loan. The team that I was supplied with made sure that everything went off eithout a hitch. Working with me to ensure every problem that came up and every questions asked was taken care of quickly and with extreme professionalism. I truly cannot thank them all enough and would/have recommend(ed) them to every single military person I know or meet coming to the area. I have heard so many horror stories about home buying and I have nothing but good things to say about all of it!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Harry was so amazing! He was always there for us- on nights, weekends, vacations! Always there to answer our questions or work with our realtor/finance advisor to keep things moving! He even came all the way to our closing to be there in person to be able to provide support and answer questions! He made our life easy and was very trustworthy! We are so thankful to have had him be a part of us getting our dream home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

My realtor Christopher Wright was amazing I bought 3 homes in my life and none has compared to how amazingly he treated me and my fianc

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Our team made our first home buying experience run so smoothly. I really appreciated how easy it was to navigate out to-do list. If we had questions, we had quick responses and everyone was so friendly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The team worked well together and helped me to complete the process with minimal stress

5 out of 5 Stars
Would Recommend

Harry Basnight answered all my questions. Did not leave out any detail even if it did not benefit himself. Really a stand up gentleman and a man of his word.THANK YOU!

5 out of 5 Stars
Would Recommend

You all knocked this out of the park for us! So thankful and look forward to working with everyone again

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