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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,977

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend

Aside from being completely satisfied and a huge fan of Melissa and her Team, I did notice that my auto-payment for my old loan still was processed. I assume that was something that I should have stopped through my online banking app but I didn't. Not a big deal - I am sure that the feb payment will be returned to me. I would highly recommend Veteran's United to others in the future - especially if they get to work with Melissa, Rachel, and Torie.

5 out of 5 Stars
Would Recommend

He and his team were patient with my case and extremely understanding.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone that worked on our mortgage went the extra mile and helped ensure we were comfortable in the entire process! Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone on the team made our transition smooth. We especially appreciate our realtor Mike for being very patient and understanding with us during our home search.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United guided me through the entire loan process from start to closing and beyond with ease. It was smooth! Always there for me and I am absolutely sure they will be there for my fellow veterans as well. I am just saying, you cannot go wrong with Veterans United. They are professional as professional gets.Jerry Mance
USMC Retired

4 out of 5 Stars
Would Recommend

Nina Paddock was the BEST that we have ever worked with on this side of the world.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina Paddock was great. Efficient and kept us informed at all times

5 out of 5 Stars
Would Recommend

Could not recommend Veterans United Home Loans anymore. They made the whole process seem less.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I contacted Veterans United Home Loans a few years back after going through financial hardship. Dave worked with me on getting back on track and this year was the year he worked even harder to assist me in purchasing my own home!The entire team that assigned to me were amazing, from Dave Michaud to Kayle Heline, to Spencer Cole, and to Gloria Davey, who all helped to make this experience one that I will never forget!Thank you everyone at Veterans United Home Loans and may God continue to Bless you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We have purchased several homes over the years and our experience with Veterans United was the best by far. Everyone on their team is a subject matter expert and completely transparent about their part of the process. We also loved their 'homebuyers dashboard' where we could upload documents and check things off of our to-do list as they came up. Communications were top notch and we were never left wondering where we stood in the process. If we emailed or texted anyone on the team, they responded promptly; something that can not be said for big banks and credit unions. They have our highest recommendation and we would happily use them again.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was the easiest home process i ever had.

5 out of 5 Stars
Would Recommend

Going into the process of taking out a loan I had absolutely no understanding of what needed to be done. I’m very grateful for the team at Veterans United for assisting me throughout the progress. Any questions that I had were answered immediately and they check on my status every single day. There was not a time that I felt out of the loop. I am forever grateful for them and helping me buy my first home.

5 out of 5 Stars
Would Recommend

Exceptional service and professionalism. Smooth and easy process. Dave and his team responded to all of my questions and concerns almost immediately and went out of their way to make the whole process seamless.

5 out of 5 Stars
Would Recommend

5 star rating is not enough to evaluate the service. my journey through process went seamlessly fast and smooth. the attention to detail Mr. Warren and his team provided me security and peace of mind during the journey.

3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 3,977 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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