Spencer Cole failed to inform me in advance that my loan interest rste-lock was expired.
Response from Veterans United
Hi Thomas, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.
Veterans United is supposed to be good, however, we heard a lot of things about extra fees being charged if your loan officer is not a local agent. They charge a $695 underwriting fee. Beware before you apply. Also, do some research on your loan officer. My loan officer went missing after our offer was accepted by the sellers and the loan process started. It would take days to have our questions answered.
