Skip to Content

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,852

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 3,852 unfiltered, unedited reviews

Starting on Page 27 of 129. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Amazing service. They're very knowledgeable about the whole process. I will absolutely recommend them to friends and family.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I wish we would have used veterans United for our first house we bought. They made the process very easy.

3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Superior customer service and knowledge of loan process. Overall A+ rating!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Laura is very helpful as well! She is the assistant of Melissa

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was my third time working with Alex Brown and Gloria Davey at Veterans United. I cannot say enough good things about their level of knowledge and professionalism. The process was smooth and every detail was handled in a timely manner to the exacting specifications needed to ensure a smooth closing. I absolutely recommend this group of outstanding professionals to any veteran looking to finance a home!

4.5 out of 5 Stars
Would Recommend

My loan officer (Dave Michaud) and his team were great! The only recommendation is for Veterans United to partner with a local firm to streamline the closing process. Five star service!

5 out of 5 Stars
Would Recommend

Just a simple thank you for making this process so simple and user friendly. I would recommend Melissa and her team to anyone interested in a home mortgage. Thank you again.

5 out of 5 Stars
Would Recommend

Professional organization that made first time home buying as straightforward as possible. Would use again and would recommend.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
1.5 out of 5 Stars

Spencer Cole failed to inform me in advance that my loan interest rste-lock was expired.

Response from Veterans United

Hi Thomas, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Justin and his team was awesome to work with and was available to answer my question no matter the time or day. He help to ease my mind through out the process and made buying my first home easy highly recommended.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 3,852 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top