Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Nothing to add very positive vibes here
Nina was great and made the entire easy and stress free.
Great at explaining the process/paperwork for 1st time home buyers. Educational videos were helpful and the to do lists convenient. Team was quick to respond to text/email/calls.
This is my second home purchase with VU and they have found me and my family the best realtors. This home buy was much more complicated as I had recently retired from the Air Force and so many things were waiting time line. Without your help my family and I would have been homeless when our lease ran out.
Only improvement for my process would of been clearer communication in the very beginning. I missed out on a lower rate because I was unaware of the timing and rate lock. I signed the agreement at a lower rate but it was not locked in on time i guess.
I can’t say enough good things about James and his team. I was completely confident and comfortable with this whole process knowing James and his team were on it. Everything was explained so well, the user friendly portal made everything a breeze for providing documentation for the various stages of the process. Best loan team I have ever worked with!
Veterans United is an outstanding company! They make sure that your needs are meet. They answer all of your questions and meet all of your expectations!
Some parts I know can’t be helped with what’s needed to satisfy the loan requirements but could have been more streamlined. Needed better communication for closing. Everything we had set up got pushed back for closing and had to reschedule things and rush moving in.
Great support and a smooth loan process. Highly recommended!
The three gentlemen who I worked with, Karson Hill, Dalton Reiter and Spencer Cole were great! I spoke with Mr. Hill on multiple occasions on the phone. He answered every question fully and made sure I was aware of every option I had. Over all Mr. Hill took care of every request and made our loan process a breeze. I highly recommend Veterans United
Vets United provided the best help, best rate, and made buying my new home easy and enjoyable! Highly recommend!!!
Honest, up front and definitely has the Veterans best interest.
Justin and his whole VU team gave a first class service throughout the whole process! I think the greatest benefit of working with the team was their working relationships with all parties involved. From my agent to my home insurance team to all of the VU team members everyone knew each other and was able to have the “technical” conversations on their own and then present the options and solutions to me. They communicated exactly what I needed to know and nothing more, keeping my stress levels low and simplifying the process for me. Grade A service!
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Dave was excellent throughout the entire process. He was always available to answer our questions. Spencer and Tasha were a great help as well! I will not hesitate to recommend Veterans United to anyone! Thank you for making this exciting new journey easy!
It was a great experience with Veterans United. They did everything for me when I was on deployment. And completed closing when I returned. I definitely recommend Veterans United.
The process went well and the team made sure to stay on top of everything. Thank you!!
Justin was fantastic and super helpful throughout the entire process. I look forward to doing any of my mortgage needs with Justin.
