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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,851

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Whenever I make important decisions about my house, I get a bit nervous and wonder if I'm making the right choice. When I approached the Veterans United Home Loan specialists to refinance my home, they were friendly, professional, and were always available to answer my questions. These qualities gave me peace of mind. They worked with me when I thought the refinance would not go through and I appreciate their patience and tenacity. I highly recommend Veterans United Home Loans to anyone who needs knowledgeable and dedicated professionals to meet the financial needs of such an important investment.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

10 out of 10. A wonderful team and a great experience.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Even though things got a little hectic and crazy at times we knew we could count on Kevin and his team to be there for us. Love these people.

5 out of 5 Stars
Would Recommend

The group I worked with at Veterans Untied were some of the most professional and helpful people I have worked with it quite some time. I am not one that writes reviews very often and I try to stay short and to the point. But I could fill pages with all they had done getting my wife and I into the house of our dreams.

4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Being first time home buyers with no idea about the journey we were about to take we could not have had better guides, from the initial bid to the closing someone was there every step of the way, I really can't put into words my gratitude for helping my family be able to now have our first and forever home. Again our sincere thanks and we wish nothing but continued blessings and prosperity for you all.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Buying a house can be stressful but everyone was so responsive and helpful that my home buying experience was easy.
My favorite part was the checklists. Everything is laid out for you step by step with no confusion.
Very efficient.

5 out of 5 Stars
Would Recommend

As for the rest of the crew. They were also huge helping hands in walking me through the steps and explaining things I may have missed or misunderstood. They were precise, lenient and persistent which was exactly what I needed to get through smoothly. So thank you guys!

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5 out of 5 Stars
Would Recommend

Being a first-time homebuyer (and now homeowner), I had no idea what to expect or even how the most basic of procedures worked in this field. My VU team was incredibly knowledgeable, friendly, and professional from the get-go, and how they worked so hard for me is beyond any praise I could ever give. I am completely satisfied!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great people to work with I would recommend them to anybody seeking a home loan

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I've had mortgages with many other companies over the years including Navy Federal Credit Union, Wells Fargo and Bank of America. Some have been terrible, some have been ok and some just didn't communicate. Veterans United is none of the above. Would recommend again and again.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 3,851 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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