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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,835

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Buying a house can be stressful but everyone was so responsive and helpful that my home buying experience was easy.
My favorite part was the checklists. Everything is laid out for you step by step with no confusion.
Very efficient.

5 out of 5 Stars
Would Recommend

As for the rest of the crew. They were also huge helping hands in walking me through the steps and explaining things I may have missed or misunderstood. They were precise, lenient and persistent which was exactly what I needed to get through smoothly. So thank you guys!

5 out of 5 Stars
Would Recommend

Being a first-time homebuyer (and now homeowner), I had no idea what to expect or even how the most basic of procedures worked in this field. My VU team was incredibly knowledgeable, friendly, and professional from the get-go, and how they worked so hard for me is beyond any praise I could ever give. I am completely satisfied!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great people to work with I would recommend them to anybody seeking a home loan

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I've had mortgages with many other companies over the years including Navy Federal Credit Union, Wells Fargo and Bank of America. Some have been terrible, some have been ok and some just didn't communicate. Veterans United is none of the above. Would recommend again and again.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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If you are a veteran this is the place for you. I would definitely recommend veterans united.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United truly cares about their clients. I have loved working with them, and will continue to work with them in the future!

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

A fantastic team. My only complaint - a personal preference - is the rather large team which is sometimes hard to keep track of after so many calls and/or e-mails. I understand it helps James and his team be more efficient and the reason I will continue using and recommending this team is the personable and professional nature of this group. I caution having too many hands in the cookie jar, lest those traits become diluted. But AGAIN - great team. You couldn't be in better hands and I understand some folks will like the added team members.

5 out of 5 Stars
Would Recommend

Great job to Alex and her team! Bravo Zulu!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

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See all 3,835 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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