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Virginia Beach, VA Reviews

Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,336 reviews
673 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars

James Walrod, Ashley Bushey, Adora Breeden, Katie Smith, and Beverly (I've forgotten her last name) are amazing individuals professionally and personally. They always made me feel like I was important to them and that my loan was special. Awesome!

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1.5 out of 5 Stars

This was our third home/mortgage closing and was the most disappointing. The home was built in 96 days and closing was delayed by 3 bus. days and 5 actual days due to poor planning on company's part. I cannot in good fait recommend after seeing this.

4 out of 5 Stars

The loan process was as smooth as it could've been. Being 1099 I heard financing was difficult but they walked me through this new experience very well

5 out of 5 Stars
5 out of 5 Stars

Once the building was coming to a close I would say VU did a great job of getting everything together for closing. The only thing I would have liked would be to deal with fewer people. I started talking to Ryan, then Johnny, then finished with Alex.

5 out of 5 Stars

Always professional and personable and the experience was a painless as possible. Little snafu with closing but we were rushed and that was not completely unexpected. Would do it again!

3.5 out of 5 Stars
5 out of 5 Stars

VUHL is the best and they really made the whole process alot easier for a first time home buyer.

5 out of 5 Stars

I AM NOT PLEASED - since getting my mortgage, I have been getting a none stop stream of junk mail. Not happy with that part. LOAN OFFICER = GREAT. JUNK MAIL = NOT PLEASANT.

5 out of 5 Stars

Have already passed on how great this company was through the whole process!

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