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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,287 reviews
863 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,287 unfiltered reviews

Starting on Page 142 of 143. Return to Page 1

5 out of 5 Stars

Alex and her team went above and beyond for us and made the experience amazing.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars

Made the process very easy to complete even though I was gone most of the process.

headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

5 out of 5 Stars

Very? Good

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

The whole team at Veterans United was very prompt and professional.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars

James Walrod great loan officer

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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4.5 out of 5 Stars

James was outstanding. Kept us in the loop during delays (which weren't Vet United's fault.)I've already recommended James and Vet United to friends.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

The process was wonderfully streamlined and well done.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

Everyone was very professional and helpful during my home loan process. I would highly recommend your svs to friends and family. Thank you.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars

My husband and I bought our first house through VUHL and they were always there for us to answer ant question we had or explain things to us that we did not understand. Thanks Alex Brown for everything you help us with.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

I've had a great experience working with Veterens united great customer service and overall great team. Thank you for helping my family find a place to call home.

headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

Ready to see for yourself?

Experience first-hand why 3,336 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

5 out of 5 Stars

Everyone was courteous and hard working. We always felt welcomed when we came in and were kept well informed about everything.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

The whole experience of buying a house with VUHL was wonderful. We felt as if we always had someone in our corner, helping us with the process, not just giving us a number and pushing it onto the next person.

headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

4 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

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See all 4,286 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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