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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,285 reviews
854 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,285 unfiltered reviews

Starting on Page 121 of 143. Return to Page 1

4.5 out of 5 Stars
5 out of 5 Stars

Alex Brown was exceptional. This was my first home purchase and she made it as smooth and painless as could be. I experienced none of the horrors people warned me about. In fact, buying this house with a VA loan through Veterans United was even easier than when I bought a car from my brother's dealership.

4.5 out of 5 Stars

I have already referred them to friends and family.

5 out of 5 Stars
5 out of 5 Stars

Ashley , Aaron and Melissa are like a well oiled machine. If you give them what they need in a timely manner , they will move mountains to get you closed.

5 out of 5 Stars

Kevin and Tasha were extremely helpful and patient as they guided me through the process. Thank you!

5 out of 5 Stars
5 out of 5 Stars

Kevin warren and Tasha dackery were amazing and very professional

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I approached Veterans United questioning their ability to compete with the options and rates of the "big bank" lenders. I now question the big banks' ability to compete with any facet of the specialized, individual service I received from my Veterans United team. They know their business and live in the area, approaching your loan with the perspective of a future neighbor. The process was a continuous conversation in which they actively participated, and I learned to assume that they were available. They have converted the laborious paperwork process into easily managed electronic media. Their flexibility and personal management made closing a breeze.

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4.5 out of 5 Stars

Very personable folks to work with.

5 out of 5 Stars

Repeat customer. Great all around service!!

4.5 out of 5 Stars

VU always seems much easier and quicker than Navy Federal and most other banks to work with.

5 out of 5 Stars
5 out of 5 Stars

Quick easy and very helpful

4.5 out of 5 Stars

James and Ashley were great. Our communication was open, frequent and partnering

4 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

It was an amazing experience! Highly recommendable. Customer service is great and Veterans United Home Loans got the best professional and friendly people to deal with.

4.5 out of 5 Stars

Personnel is efficient and courteous .

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Experience first-hand why 3,335 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Considering the complexities of buying a new home to include new construction, Veterans United made it easy. We are very appreciative of our new home.

5 out of 5 Stars

Everything that was needed Veterans United let me know immediately and up front, allowing for a quick and painless purchasing experience!

5 out of 5 Stars

Very professional enviroment and quick on responses.

5 out of 5 Stars
5 out of 5 Stars

Expediant, helpful, and ready to help with any questions I might have.

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