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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,165

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ashley , Aaron and Melissa are like a well oiled machine. If you give them what they need in a timely manner , they will move mountains to get you closed.

5 out of 5 Stars
Would Recommend

Kevin and Tasha were extremely helpful and patient as they guided me through the process. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kevin warren and Tasha dackery were amazing and very professional

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I approached Veterans United questioning their ability to compete with the options and rates of the "big bank" lenders. I now question the big banks' ability to compete with any facet of the specialized, individual service I received from my Veterans United team. They know their business and live in the area, approaching your loan with the perspective of a future neighbor. The process was a continuous conversation in which they actively participated, and I learned to assume that they were available. They have converted the laborious paperwork process into easily managed electronic media. Their flexibility and personal management made closing a breeze.

4.5 out of 5 Stars
Would Recommend

Very personable folks to work with.

5 out of 5 Stars
Would Recommend

Repeat customer. Great all around service!!

4.5 out of 5 Stars
Would Recommend

VU always seems much easier and quicker than Navy Federal and most other banks to work with.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Quick easy and very helpful

4.5 out of 5 Stars
Would Recommend

James and Ashley were great. Our communication was open, frequent and partnering

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was an amazing experience! Highly recommendable. Customer service is great and Veterans United Home Loans got the best professional and friendly people to deal with.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything that was needed Veterans United let me know immediately and up front, allowing for a quick and painless purchasing experience!

5 out of 5 Stars
Would Recommend

Very professional enviroment and quick on responses.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Expediant, helpful, and ready to help with any questions I might have.

4 out of 5 Stars
Would Recommend

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4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very quick with responses and let me know what's gonna happen before it does. Excellent service!!'

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Everyone there was very professional and made the process understandable and easy.

4.5 out of 5 Stars
Would Recommend

More Reviews

See all 4,165 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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