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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,894

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

From the very beginning of the process the staff was so awesome to deal with and helpful! I have purchased a home in the past and it was stressful, but with this branch it was odd b/c it was virtually stress free!!

5 out of 5 Stars
Would Recommend

The process was very easy with the help and advice from Wendy Pulliam. Wendy and her staff was very professional and precise at all times. I highly recommend Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Wendy and Samantha were great! They had good communication and even got my closing moved up! Could not be happier with the process!

5 out of 5 Stars
Would Recommend

I already have recommended VU to my friends.

5 out of 5 Stars
Would Recommend

They got stuff done on a time crunch.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The upmost best respect tp a Veteran ! The process was the best I have ever gone through. From meeting the office staff being asked if we were comfortable. All meetings and questions were Very well answered. Assistance was always available even after hours of the office to show the customer service was the highest standard. Any corrections were handled in a very fast time manner and accountability was 100% in our process. The best thing was my fist question to VUHL, what makes this company stand above the rest? This company stands behind the Veteran and has the integrity to show this is true. No other company can easily say this and show this word is true. I will always tell my fellow brothers in arms my story. Over all no words to describe but the BEST!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Each and every team member I had the pleasure of working with went out of their way to help me and make my home buying experience not only easy but also educational and enjoyable! Thank you so much to Melissa, Stephanie and Aaron for a smooth and great first time home buying experience!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Wendy and Samantha were fantastic, unbelievably efficient and extremely professional. Both went out of their way to ease my concerns at every turn. They spent late hours (well after 2100 hours) working on my application package. Even after closing they have followed up and assisted me when asked. They don’t run once the check is written. Honestly, I couldn’t have asked for a better team than Wendy and Samantha.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I worked closely with Gloria for most of the process. She was extremely helpful and knowledgeable. Her help was invaluable.

4.5 out of 5 Stars
Would Recommend

Every person we dealt with at United Veterans Home Loans was polite, patient, helpful, and knowledgeable throughout the process. We did have some paper work sent to us which had us worried but come to find out it was for the first house we were interested in.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

More Reviews

See all 3,894 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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