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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,835

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The list goes on....Kayle deserves a shout out as much as any! I had issues with my smart phone, she assisted....I had good, and dumb questions....she was there, ready to answer the call. The final days, as closing approached....I sensed that I had EXACTLY the right type of people on my side! Low and behold....everything went off without a hitch. Has able to close a couple days early....and once you all heard that was my wish, you flexed and we made it happen! Now, the Huber's a safe and sound, in our new home...happy that we chose Veteran's United! Thank you all so much for doing what you do, the way you do it. Many don't buy houses everyday, so the personal care and support you showed really helped out one of the people! Much, much appreciated!Most sincerely,John and Tjuana Huber

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Couldn't have been happier with it. As a first time home buyer who's fighting to keep my last dozen or so brain cells, they made it as painless and idiot proof as possible.

5 out of 5 Stars
Would Recommend

Melissa was amazing. She was responsive to answering our questions in a timely manner. She communicated well and was super informative. She gave us several options and educated us on our loan options. Melissa was great! However, I did attempt to reach out to Rachel towards the end of the home buying process, and found she was not responsive in answering my questions and concerns. Overall, our process was stress-free and went smoothly. I would highly recommend to any military families. Thank you!

5 out of 5 Stars
Would Recommend

The entire team at veterans home loan was great, very friendly and knowledgable about the home buying process. Would choose them again in a minute😁

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Everything was stress free for me and my wife during the busy moving season thanks to veterans united!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Extremely professional and he knows what he’s doing and you can reach him at anytime to answer y questions and keep me in the loop at all times. My loan was done prior to my closing date. Great job!

4.5 out of 5 Stars
Would Recommend

Utilities were listed as being set up but thay was not the case. A little more clarification on that would have been nice. Otherwise a flawless experience

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was seamless. I really enjoyed the app, it made the process easy to navigate. Melissa Kunkel was great. She was very responsive to my every call. She took the time to answer every question fully.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

They made the whole process understandable and easy. We were able to accomplish what we needed in a rapid timetable without getting lost in a lot of dizzy details. Definitely would recommend.

3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

You will not be disappointed. I had a great experience, and do not regret having used VA home loan services.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This was my third time purchasing a home through the VA (first time with Veterans United) and by far the most pleasant. Veterans United is very thorough and make sure you are well taken care of.

5 out of 5 Stars
Would Recommend

Everyone wad amazing. Even if you aren't at the minimum score requirements, they will work with you to get them to the minimum, or higher, so you can start your loan. Process was a month and easy. Thank you to the team of Dave Michaud.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 3,835 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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