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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,978

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend

From day one, my purchase through Veterans United was handled with care and utmost good faith. Melissa and her team were always providing me with the best information customized for my finances and the current market. Even to the moment of closing, I was given the best service. I would work with her and her team again and again.You rock, ladies!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United went above and beyond to insure we understood everything about the loan process and our every option. James and his team are the greatest! I would definitely recommend using Veterans United everything was a breeze!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thanks, Veterans United, for making my goal of home ownership a reality. I never thought I'd be a home owner, but you made the process comprehensible and realistic. Fantastic experience. I don't know what else to say other than, Thank you.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

So helpful, friendly and attentive! They always really went the extra mile to help us and got us great rates every time!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars

Wish VU can do float down rate.

5 out of 5 Stars
Would Recommend

Also a big shout out for Kayle Helline and Torie Smith. Kayle kept a close eye as my loan progressed. She kept things moving and kept me informed. Torie answered questions promptly and directed me to the right person. I highly recommend Veterans United. I wouldn’t use anyone else!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Let’s face it, as a first time home buyer I had no idea how the process worked. Veterans United makes it so easy, accessible, and understandable with answers for your questions you didn’t even know you had!

4.5 out of 5 Stars
Would Recommend

Raechel was a pleasure to work with. She was very pleasant and accommodating at all times and fought hard to provide the best home-buying experience possible while also keeping closing costs to a minimum. Harry was very informative and knowledgeable of the VA Loan process and was instrumental in delivering a competitive mortgage rate despite current market conditions. Michelle was very friendly and thorough as we conducted the closing process. We went through each page in detail and she did not hesitate to answer any questions or to further clarify terms in the contract. Each person on Harry’s team worked hard to allow me the opportunity to purchase my first home and become a homeowner. Thank you.

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5 out of 5 Stars
Would Recommend

James Walrod and his team went above and beyond during every aspect of the process! I could not imagine a more professional, outstanding team that worked with me on such a personal level. They took the time to answer each and every question, making me feel comfortable and confident from the beginning to signing. With all of my heart, thank you!!!!!

5 out of 5 Stars
Would Recommend

This home buying process was seamless. We were never left wondering what was happening next. I would recommend veterans United for anyone in the market looking for a home!

5 out of 5 Stars
Would Recommend

Awesome team all the way from origination till closing. You feel like you have a team that cares about your needs and ready to help from first contact till you are done. I felt no rush no push but just encouragement throughout the process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciate every single member that helped us. We had a very short turn around and every member of your staff got it done. Thanks a ton!

5 out of 5 Stars
Would Recommend

Thanks to the whole team the home buying process was extremely easy and I will definitely be recommending to people in the future.

More Reviews

See all 3,978 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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