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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,165

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 4,165 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

VU was outstanding! My wife and I went into the process assuming they would not be able to beat the "big bank" rates and terms and we were wrong! The VU staff was a pleasure to work with and extremely timely and accurate. Closed on time, thank you

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Alex and Ryan Brown provided outstanding service

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Work kept me out of town for majority of the process, but Veterans United did an outstanding job of keeping me informed of everything and remaining in contact.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Alex, Gloria & Ryan made my experience very smooth and ease! They truly made my home buying experience seem very smooth. They made my experience appeared to be too good to be true!

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Everything went smooth for me. I never once experienced any of the horror stories I heard from other first time home buyers. United Veterans Home Loans has an excellent group of people working for them.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Aaron and his team did a superb job with my loan. Great communication throughout the process made for a smooth closing.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Worked really well with helping me make sure I had all the paperwork I needed. And that I was cross country trying to work with them. It went much smoother and easier than I ever expected.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Excellent staff, quick response to all of my questions, very professional

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

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4.5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

My personal situation created a unique situation. My loan specialist was diligent in working through the various issues and, ultimately, getting the re-finance to close.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Amazing people, amazing experience.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The team I worked with was fantastic. We ran into many hiccups along the way, mostly due to the seller, but because of my VU team things never got out of control. Everything was handled professionally and in a timely manner. Excellent experience!

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Very timely responses with emails.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

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See all 4,165 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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