Absolutely smooth through the entire process. The realtor they paired us with was extremely knowledgeable very nice and incredibly easy to work with. She never tried to sell us any of the houses we looked at just let us look and make our own decisions. She completely worked with our schedule. She scheduled all inspections and we closed on the date were supposed to. Highly recommend !
We are grateful for the excellent level of service we received at VU. Nina, Chris and the rest of the team turned what was becoming a very stressful process into an extremely satisfying and rewarding experience. We are grateful to Nina and her team for their hard work and dedication in helping us get this loan closed! I highly recommend Veterans United.
Veterans United was aware great choice to handle my VA home loan. I was very pleased with the service and they found ways to save me money at every turn. They made the process easy to understand for a first time home buyer like me.James Walrod was outstanding. I couldn't have imagined someone doing that good of a job. He was always available to answer questions. He went above and beyond when explaining the process and any items we didn't understand. He was friendly and courteous. He was also very understanding and patient with me as I have a very demanding job with hours that make it difficult for me to communicate during the normal business day. You're in great hands if James is handling your loan!
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Most of the back and forth communication came from Torie Smith, the loan specialist. She was able to change my mind and choose Veterans United compared to other lending companies. I’d like to express my appreciation for how outstanding her role was, particularly her efficiency and dedication throughout this process. Having worked with different lenders, Torie was my go to person for any questions, even after working hours, she was quick to respond and very cooperative. Additionally, the team from VA Home Loan was great to work with, and I look forward to using this lending service again in the future.
