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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,210 reviews
852 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,210 unfiltered reviews

Starting on Page 11 of 15,141. Return to Page 1

5 out of 5 Stars

VU, Crystaline Loveless & her team were all great! Super helpful, always going above and beyond to make sure our experience was enjoyable. Would recommend them to anyone!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Very well! Kept me up to date when i came to any new information about the va loan.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

It has been a blast. So helpful and understanding that I didn’t know how to respond to it. I trusted my loan officer and the others through the whole journey. I am one who has trust issues. I want to shout out to my whole crew, thank you all for all of your hard work and understanding. I have had little to no stress. You are the number one to me. I am sending my blessings to you and you families.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

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5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars

Everyone was extremely nice throughout the whole process. I was a first-time buyer so they made it very easy.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

The process was slightly long but Mr. Greg and Ms Brittany was very helpful 👌 with the process of getting everything signed and delivered 👏. BRAVO ZULU to them both. Thanks for caring fir my support.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Kevin and his team are absolutely amazing!!!! I am beyond ecstatic and pleased with the absolute professional and personal service they provided. They all made my feel as if I was their only customer. I can't say enough good!!!!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Outstanding refinance experience with Veterans United. Lily was incredible from day one-clear, responsive, and made the entire process easy and stress-free. She kept everything on track and explained each step in a way that built real confidence. Sara was also fantastic, ensuring the closing went smoothly with no surprises. Professional, supportive, and efficient from start to finish. I would absolutely recommend Veterans United to any veteran considering a refinance.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

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Experience first-hand why 361,384 homeowners give us a perfect score!

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5 out of 5 Stars

My experience as a first time home buyer was absolutely wonderful! No matter when I had questions, Jake McQuitty took care of us. Regardless of the complexity. He not only gave us answers but never wasted an opportunity to educate my wife and I on the home buying process and requirements. We kept the questions coming and he was patient enough to walk us through every step of the process. We are a military family and had to be uprooted and in a home in 30 days. My wife and I went from choosing a home to being clear to close in under 12 days and all of the credit goes to Jake and his rapid assistance. There is no way we make it to closing day without his guidance.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

3 out of 5 Stars

My first experience with VU was phenomenal. My second loan experience with them was a bit of a let down. They charged me fees on things that I don't think they should have. All of the small fees add up. When someone is buying a home, they need to save as much as possible. There are way too many unnecessary fees, perhaps VU could downsize its unnecessary personnel and programs, and that would allow it to cut out some of the fees.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Stay calm and just let the process work it will be over sooner than you think

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars

From my first phone call through closing, my team was courteous, professional, very timely and always trying their best to fulfill my needs. They succeeded 100%! I would highly recommend this team and this company to anyone. They were the best!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Ryan Stoll and Kyle Walker were my team through this loan process and we couldn’t have had a better team!! Veterans United was definitely the way to go!
A Huge thanks to Ryan and Kyle!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

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