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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,891

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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3.5 out of 5 Stars
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Up until the end it was good when we went to close the screwed up big time we had to push are date back two days and then they out my wife's name on the paper work at closing at no time was my wife's name on any paper work it was just a huge inconvenience for all parties involved

5 out of 5 Stars
Would Recommend

I ask what I wanted in a loan and they help me out with no issues

4 out of 5 Stars
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5 out of 5 Stars
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Veterans United Home Loans was a pleasant company to work with. I felt as if I was in the loop throughout the whole process as it was very smooth. After my closing they send us a gift of their appreciation for choosing them for their business. Awesome company to do business with!!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
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I didn't give a ten because this was my first home and cannot compare my experience with other transactions. Overall I am satisfied with my experience. My wife absolutely loved the floor mat that was sent as a house warming gift.

5 out of 5 Stars
Would Recommend

The team was great. They worked hard to get our loan done on time even when our realtor didn't. They were responsive and kind through the entire process

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I would recommend Veterans United Home Loans to any and every person that I know that is thinking about buying a home! This was really a great experience that I have nothing but great things to say about the company.

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5 out of 5 Stars
Would Recommend

They were patient with me and very knowledgeable throughout the entire experience.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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And awesome experience we will never forget!! Thank you Veterans United Home Loans!

5 out of 5 Stars
Would Recommend

It was a bit much at first dealing with multiple people once we decided which house to go with. Once we understood the role of each person it became a bit easier. I would reccomend explaining that up front so it's not so overwhelming.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Alex Brown was exceptional. This was my first home purchase and she made it as smooth and painless as could be. I experienced none of the horrors people warned me about. In fact, buying this house with a VA loan through Veterans United was even easier than when I bought a car from my brother's dealership.

4.5 out of 5 Stars
Would Recommend

I have already referred them to friends and family.

5 out of 5 Stars
Would Recommend

More Reviews

See all 3,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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