Loan Officer Billy Chard joined the mortgage industry after serving 14 years of active duty in the Navy and loves turning Veterans into homeowners. Billy moved many times whilst in the military, so he understands the stress involved in purchasing a home as a service member. Billy is also a past borrower of Veterans United and can help his homebuyers with his firsthand knowledge. When he’s not helping Veterans become homeowners, Billy is spending time with his family or rooting for his favorite sports team!
Billy was engaged and really made me comfortably during the whole process.
Billy is a prime time player. Perennial All Pro. Spencer and the rest of the team are also fantastic.
Thanks to team y’all did a great job. I really appreciate all of you and your patience with me going through this loan process.
I noted in an email that they may want to exercise more tact in phrasing some questions. (One question in particular was accusatory and presumed that I had done something wrong when I hadn’t.) I called it to the team’s attention and it was never addressed. It left a bad taste in my mouth for an otherwise flawless experience.
Veterans United provided me with outstanding services. my senior loan advisor Billy Chard is amazing, and I enjoyed working with him and his team. He made my first home buying process astonishing; it was the most incredible experiences I ever had. he made the process very simple and easy; Billy is very kind, friendly and a true professional, he made sure all my questions were answered promptly in a very timely and professional manner. he was always there when I needed his assistance. The whole experience was phenomenal and truly amazing, I am happy to have work with Billy and Spencer and Kaylie. I will recommend Veterans United to everyone. Thank you all for the unbelievable hard work.Andrae.
Billy and his team were enjoyable to engage with and highly responsive. The on-line portal and to do list was very effective as well.
Absolutely amazing service. Thank you so much for making this experience so easy.