Billy was engaged and really made me comfortably during the whole process.

Billy is a prime time player. Perennial All Pro. Spencer and the rest of the team are also fantastic.

Thanks to team y’all did a great job. I really appreciate all of you and your patience with me going through this loan process.

I noted in an email that they may want to exercise more tact in phrasing some questions. (One question in particular was accusatory and presumed that I had done something wrong when I hadn’t.) I called it to the team’s attention and it was never addressed. It left a bad taste in my mouth for an otherwise flawless experience.

Veterans United provided me with outstanding services. my senior loan advisor Billy Chard is amazing, and I enjoyed working with him and his team. He made my first home buying process astonishing; it was the most incredible experiences I ever had. he made the process very simple and easy; Billy is very kind, friendly and a true professional, he made sure all my questions were answered promptly in a very timely and professional manner. he was always there when I needed his assistance. The whole experience was phenomenal and truly amazing, I am happy to have work with Billy and Spencer and Kaylie. I will recommend Veterans United to everyone. Thank you all for the unbelievable hard work.Andrae.

Billy and his team were enjoyable to engage with and highly responsive. The on-line portal and to do list was very effective as well.

Absolutely amazing service. Thank you so much for making this experience so easy.