Billy received his Bachelor of Arts from The Ohio State University and his Master of Arts from The University of Oklahoma. Billy joined the mortgage industry after serving 14 years of active duty as a Naval Aviator. He is currently serving in the Navy Reserve. During his time in the military, his family moved 10 times in a 12 year period – so Billy truly understands the stress involved in purchasing a home as a service member, and how important it is to provide world class customer service. Billy is passionate about Veterans United, because not only does he love working here, he is also a past client, so he helps his homebuyers with first-hand knowledge. When he’s not helping veterans become homeowners, Billy is spending time with his family or rooting for his favorite sports team.
I spoke to Mr Chard once. I corrected his verbal mis-quote of my monthly payment total which included the HOA fee, not just P&I.
Response from Veterans United
Thomas, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.
Billy was very helpful navigating a VA Loan in the crazy real estate market that we are facing now. When USAA and NFCU were quoting 3 months to close on a loan, he kept it under 30 days, and he even ended up ahead of schedule!
Very hospitable. And efficient very good work no hiccups at all with the buying process
Didn’t really have any interaction with Billy