Alex Brown is an expert in the VA home loan, with experience at Veterans United Home Loans since 2008. Alex and her husband Ryan work as a team at VUHL and have two young boys. Alex grew up in Wisconsin and met Ryan while attending college in Columbia, Missouri where VUHL headquarters is located. They moved to Virginia Beach to open up the Hampton Roads Branch in 2009. Alex enjoys spending time with family and friends, going to the beach, and playing the piano. Her attention to detail and ability to think outside the box make her an exceptional loan officer.
Only interacted with Ms. Alex Brown on two occasions: at the beginning of the process and at the end. Ms Brown provided standard service in the beginning and then let Ms. Gloria Davey (who was extremely nice) take care of me the rest of the way. At the end, however, as I was trying to gain an understanding of why I couldn’t close on my initial closing date, I was met with an attitude that was borderline disrespectful. Ms. Brown lacked tact and provided no real explanation to the problem. She was unapologetic and took no accountability.
Ryan, Alex and Gloria were all very fast, responsive and accessible at any time I needed.
Your professionalism and dedication to serve us was really truly inspiring to me. Thank you very much. You made our Christmas come true. Happy Holidays and a happy New Years to you and your family, and to Veterans United for making it possible for this old vet to enjoy a new home!