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Virginia Beach, VA Reviews

Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,074 reviews
607 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,074 reviews from Virginia

5 out of 5 Stars

Our loan officer Melissa Kunkel and the rest of her team went above and beyond throughout our entire home-buying process. Since we’re a military family and couldn’t be there in person to ask questions and such, having a team that was so quick to respond and explain things made the biggest difference when it came to the buying process. We are an active duty military family and have bought in two other states and her and her teams help was hands down the best overall experience we’ve had when it came to buying a home. They were always willing to answer our questions and offer whatever guidance they could, which helped us feel informed and supported from a distance.We’re incredibly grateful for Melissa’s patience, responsiveness, and care. Her and her team made a complicated process feel much less stressful and overwhelming, and we would absolutely recommend her to anyone looking for a knowledgeable, supportive loan team.

5 out of 5 Stars
5 out of 5 Stars

Austin is, hands down, the best loan officer I have ever had, and after four home purchases, I'm not easily impressed. He was invested from day one and went the extra mile every single time we talked. I've worked with other loan officers, but none of them made the process feel quite like this.He checked in almost daily, and I'll admit those updates became a highlight of my week. Evenings, weekends, whenever I reached out, there he was. He's set a standard I don't think anyone else could match.I can't say enough good things about him. If you're starting a home search and want the best loan officer, Austin is your guy.Moving to a new place often results in finding new friends. He’s the type of human I want to be friends with. Kind, hardworking, and really invested in you.Once you work with him, you won't want anyone else. I already miss our daily check-ins.Thanks again, Austin.

5 out of 5 Stars

I’ve used Veterans United Home loans before and wouldn’t have it any other way on buying my second home!

5 out of 5 Stars
5 out of 5 Stars
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
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5 out of 5 Stars
5 out of 5 Stars

Our loan officer, Harry Basnight, was excellent to work with! He was knowledgeable and helped us navigate the home buying process as first timers. He negotiated low rates on our behalf and was available and communicative throughout the experience. His commitment to his work and his clients is evident as he routinely went the extra mile for us. We leaned on his expertise through the process, and greatly appreciate his honesty. Highly recommend Harry and Veterans United!

5 out of 5 Stars

I truly cannot say enough good things about Harry Basnight and his team at Veterans United. From start to finish, Harry absolutely crushed it.He was professional, knowledgeable, responsive, and ALWAYS available when I had a question — or one of my routine home-buying meltdowns. 😂 He never made me feel like I was bothering him, always took the time to explain what was happening, and somehow managed to keep me calm throughout what can be an incredibly stressful process.Harry made me feel like he genuinely cared about getting my family to the finish line, not just closing another loan. Having someone I trusted completely throughout this process made all the difference.I would recommend Harry and his team 100x over. If you’re using Veterans United, ask for Harry. Seriously. ⭐️⭐️⭐️⭐️⭐️Thank you, Harry, for helping us get HOME! 🏡❤️

5 out of 5 Stars
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5 out of 5 Stars
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars

Dave Michaud and his team at Veterans United are phenomenal, and exhibited strong business acumen throughout the entire loan process. I am completely satisfied with everything they have done for me. I will certainly refer them to other fellow veterans.

5 out of 5 Stars

Veteran’s United did an absolutely amazing job. The instructions were always clear and they constantly got back to me in a timely method!

5 out of 5 Stars

VU was awesome! They helped us tremendously with getting our home! We would definitely recommend!

5 out of 5 Stars
5 out of 5 Stars

We had such a great experience working with our lender! He was amazing from start to finish. He always kept us updated and made sure we understood what was happening every step of the way.One thing we really appreciated was how much he stayed ahead of everything. He made sure anything that could be done before closing was already taken care of, which made closing day so much easier and less stressful.

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Experience first-hand why 3,368 homeowners give us a perfect score!

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5 out of 5 Stars

Recommend veterans united, very easy process and my loan officer was always on the clock ready to answer any questions at any time. Great experience!

5 out of 5 Stars
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5 out of 5 Stars

It was easy getting the information to the loan agents. We had to reschedule twice and they were very accommodating.

5 out of 5 Stars
Photo submission from Joshua S.

This was my first time buying a home and they helped me through the process every step of the way.

5 out of 5 Stars

The entire process was amazing! Harry Basnight’s team was on top of everything from start to finish. If I had a question, it was answered. If I had a concern, it was addressed. If there was something I missed, it was brought to my attention.Harry and his team made my wife and me feel completely at ease and helped eliminate a lot of the stress that comes with purchasing a home. We are so fortunate that we chose Veterans United, and I would absolutely recommend Harry and his team to my friends and family!Thank you, Harry and team, for making the home-buying process such a great experience!

5 out of 5 Stars

Veterans United was incredible from start to finish - very proactive, excellent communication and they simply made the process so easy. Billy Chard and his team were amazing! They made the whole experience so smooth and efficient - it was a real pleasure to work with them.

5 out of 5 Stars

I had an amazing experience with Veterans Home Loan throughout my home-buying journey! From the beginning, the entire process was smooth, professional, and stress-free. Everyone I worked with was knowledgeable, responsive, and always willing to answer my questions and make sure I understood each step.As a first-time homebuyer and a service member, having a team that genuinely made me feel supported meant so much to me. They worked hard to make the process as easy as possible and helped turn my goal of becoming a homeowner into a reality.I’m extremely grateful for all of the time, effort, and guidance they provided from pre-approval all the way to closing. I’m officially a homeowner, and I couldn’t be happier! 🏡❤️If you’re considering purchasing a home, especially using your VA loan benefits, I definitely recommend giving Veterans Home Loan a chance. Thank you for helping make this experience such a memorable one!

5 out of 5 Stars

I had an absolutely OUTSTANDING experience with Veterans United Home Loans! As a veteran using my VA home loan benefit, I couldn’t have asked for a better team to guide me through the process.My loan officer, Mike, was phenomenal from start to finish. His communication was excellent...he was always responsive, and he took the time to explain the entire process from soup to nuts. I always knew where things stood, what was coming next, and what I needed to do on my end. That level of communication made a potentially stressful process SIGNIFICANTLY easier.And it wasn’t just Mike...the entire Veterans United team was fantastic. Whenever I had a question or needed assistance, someone was there to help. You could really tell there was a whole team working behind the scenes to keep everything moving toward closing.If you’re a veteran considering using your VA home loan benefit, I highly recommend Veterans United. They made the entire experience straightforward, transparent, and as stress-free as buying a home can possibly be. Huge thank you to Mike and the entire team for helping me get into my new home!

5 out of 5 Stars

As always, Melissa and her team did an outstanding job!! Thanks for taking such good care of me!

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