Veterans United was beyond expectations in all phases of the long and confusing process of acquiring a VA loan. There representatives were courteous and well versed. Their training aids informing customers of the steps in the process were excellent and answered many questions I had and removed much stress in the process. I enthusiastically recommend Veterans United to anyone using a VA loan to acquire a home.
I am very please with the overall process. I have bought a few homes in my time and this was by far the easiest and that is mostly due to Kevin and the entire team at Veterans United. Their simple online forms and communication allowed the process to work smoothly and efficiently.
My experience with Kevin and Tasha was great! I would definitely recommend both of them to anyone looking to purchase a home.
The easiest and smoothest transaction I have ever completed. The entire process is greatly aided by your account homepage and checklist.
The Veterans United Team has been incredible and made the home financing experience sans stress! Thank you so much to Ryan, Alex, and Gloria for keeping us straight and helping us get through such a complicated process. The STONE family appreciates you!
Experience varies from person to person. I only use veterans United because my best friend did. And his experience was way better than mine. He even got $200 from veterans united after closing. They gave me a $50 Amazon gift card 😒😒😒 AFTER I had to move in 5 days after my original closing day.
Response from Veterans United
Hi Isaih, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger as one team. One of our Client Advocates would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
Buying a home for the first time was a hectic experience. I wasn’t quite sure what to expect , but Kevin and Rachel were courteous and extremely professional and knowledgeable and guided me throughout the loan process. I would definitely recommend Veteran’s United to any veteran who is thinking about buying a home.
Veterand United will help you het approved with their Lighthouse program and in turn fix credit and save money in the end on intrest.
They are professionals and understand the voice of the Veteran.
Everyone was so fast and a pleasure to work with. The team went above and beyond
Try them out! I was able to rebuild my credit and quickly purchase my home! It was a very satisfying process!!
Working with Veterans United was positive in every way.
I'm really happy with the way Veterans United Home Loans treated me. I am not personally a veteran nor am I affiliated with the military in any way. I expressed that concern to my to-be loan officer and he assured me that they do civilian loans all the time. I felt like they worked together very smoothly as a team. I really enjoyed the myVU setup online. A little notification popped up whenever I needed to upload a document or review something and the organization was really good. Whenever I had a question, I could always call Tasha or call or text Kevin and they took care of me every time. I never had any unanswered questions or concerns. Veterans United came recommended to me by a friend of mine and I'm really glad he pointed me in their direction. Starting this process, I was completely blind and clueless. I sure had no idea what I was doing but they pretty much held my hand every step of the way until I was unlocking the door of my new house.