Working with Veterans United was a dream come true. My Loan Officer Kevin Warren were there with me from start to finish. He made the process so much easier for me, he made himself available day or night for me and my family. He told me what I had to do, and I got it done. Homebuying were made simple with Veterans United. Thanks for your endless help Kevin Warren. It's been a pleasure buying my home with you.
Great experience ,made the process very easy..They stay with you step by step , calling you and keeping you inform almost daily.
Veterans United Home Loans rocks! They have step by step instructions in how to get your lone approved. As you move on to the next steps they have videos that also explains all the different parts about the process of the lone in where you are at. Just a great experience!
Veterans United is a great loan company to work with.. The whole staff was a pleasure to work with and made the stress of buying a home so much easier.
This company will go above and beyond what is expected of them. As a person that works in customer service, I tend to expect great customer service when I’m the customer. This team went above and beyond what I expected but so appreciated. Thank you so much for making what could have been a very stressful time an amazing experience. I never had to wonder if something was going to get accomplished. They earned my trust early in our relationship. Every loan team at Veterans United should be working exactly like James’ team. Veteran’s United Home loans is blessed and fortunate to have you all!!
You sold our loan before we even made or first payment! We will never stand by Veterans United, nothing but an overrated sales gimmick. Be warned!
Response from Veterans United
Thank you for sharing your feedback, Alexander, and we are certainly sorry to hear about your frustrations. We understand you have spoken to a member of our Client Advocate team about this issue.
We aren't yet set up to keep all loans for the long term, though we are working towards that goal, and in the meantime, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans. Thank you again for your review.
As a Realtor, I have recommended Veteran's United to my clients time and time again as I feel VUHL is the premier lending service for VA loans. This was the first time using my VA loan and the refinance process was better than any bank or lending company I have used in the past. I can now tell my clients I truly stand behind my recommendation.
Great loan company just wish as a company you offered toward modular and manufactured homes
The experience was amazing
Phenomenal experience. I really appreciate the portal and state of the arts functionality of the system.
My team was very professional and helpful thru the whole process.
Gloria was extremely helpful every step of the way. The website is easy to use and helps the process go smoothly.