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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

1,766

Total Customer Reviews

98.8%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
1,572
4
167
3
16
2
6
1
5

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Showing all 227 Army service member reviews

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5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Great experience ,made the process very easy..They stay with you step by step , calling you and keeping you inform almost daily.

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Veterans United Home Loans rocks! They have step by step instructions in how to get your lone approved. As you move on to the next steps they have videos that also explains all the different parts about the process of the lone in where you are at. Just a great experience!

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Call JAMES!

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Veterans United is a great loan company to work with.. The whole staff was a pleasure to work with and made the stress of buying a home so much easier.

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

This company will go above and beyond what is expected of them. As a person that works in customer service, I tend to expect great customer service when I’m the customer. This team went above and beyond what I expected but so appreciated. Thank you so much for making what could have been a very stressful time an amazing experience. I never had to wonder if something was going to get accomplished. They earned my trust early in our relationship. Every loan team at Veterans United should be working exactly like James’ team. Veteran’s United Home loans is blessed and fortunate to have you all!!

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

0.5 out of 5 Stars

You sold our loan before we even made or first payment! We will never stand by Veterans United, nothing but an overrated sales gimmick. Be warned!

Response from Veterans United

Thank you for sharing your feedback, Alexander, and we are certainly sorry to hear about your frustrations. We understand you have spoken to a member of our Client Advocate team about this issue.

We aren't yet set up to keep all loans for the long term, though we are working towards that goal, and in the meantime, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans. Thank you again for your review.

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

As a Realtor, I have recommended Veteran's United to my clients time and time again as I feel VUHL is the premier lending service for VA loans. This was the first time using my VA loan and the refinance process was better than any bank or lending company I have used in the past. I can now tell my clients I truly stand behind my recommendation.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Blalock

NMLS# 260845

4.5 out of 5 Stars
Would Recommend

Great loan company just wish as a company you offered toward modular and manufactured homes

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

The experience was amazing

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Phenomenal experience. I really appreciate the portal and state of the arts functionality of the system.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

My team was very professional and helpful thru the whole process.

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars
Would Recommend

Gloria was extremely helpful every step of the way. The website is easy to use and helps the process go smoothly.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Dave Michaud was an absolute pleasure to work with! He was thorough, knowledgeable and extremely reliable. One of the best in the business for sure!

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

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- or visit us at -
564 Lynnhaven Parkway, Virginia Beach, VA 23452
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.