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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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all 511
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reviews
Ali and her team were wonderful throughout the process of initiation of the offer. All the way to final closing on the house we bought. I would be grateful to continue our journey with this team if we ever decided to refinance or buy another house.
Excellent team! Helped my family and I seamlessly acquire a new home! God Bless
James Walrod did an amazing job getting me and my family into our home. They were truly there for us with any questions we had and are still there for us today even after the purchase. I consider. James a friend now who I could reach out to. I thank him and his team from the bottom of my heart.
From start to finish, working with Veterans United Home Loans was an absolute pleasure. The team was incredibly knowledgeable, patient, and transparent throughout the entire process. They took the time to explain every detail, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable. I especially appreciated their proactive communication and genuine care for my needs — it never felt like I was just another file on their desk. Thanks to their expertise, I secured a great rate and closed on time without any surprises. I would recommend them to anyone looking for a trustworthy, professional, and friendly mortgage partner!"
Austin and his team were phenominal throughout my entre home buying process. They responded quickly to my concerns and keep me informed every step of the way. Highly recommend!!
Karson and Tayla out if Virginia Beach did a great job. They explained my rate options and even worked to help get my escrow back from my previous loan.
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This was my first time buying a home and they helped me through the process every step of the way.
I would highly recommend James and the team I worked with! Over the last few years they have continued to work with me through all the changes and never missed a beat.
Our experience working with James and his team was outstanding. James communicated clearly at every stage of the process, explaining what was being done, what to expect next, and what was needed from us. He and his team were consistently responsive, proactive, and willing to assist with any questions or concerns we had.From the outset, we felt welcomed and well-supported. Throughout the engagement, James and his team demonstrated that they genuinely cared about our needs and were committed to guiding us each step of the way. We would enthusiastically choose to work with them again in the future.
Melissa team was very caring and informative during this process and really had my best intrest at hand
The entire team was very helpful and understanding through my first home buying experience! I had a lot of questions and concerns, but they were all very empathetic and walked me through!
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Experience first-hand why 3,331 homeowners give us a perfect score!
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Great service; transparent; definitely made the process smooth and pleasant
My overall experience was amazing! The customer service was exceptional! The process was clear, fast, and smooth. I was updated and explained everything every step of the way!
My agent Austin Butler was absolutely amazing. He was patient with us during the process of purchasing a new home and selling the one we currently own, and then again when we decided to not do any of that and just refinance our current home. He wasn't pushy and he completely understand everything we were trying to do. I very highly recommend him to anyone looking to get stuff done. I really hope he is around when we do decide to sell and purchase closer to where we want to be. I couldn't have asked for a better agent to work with.
Just all around the best buying experience we have ever had.
Austin and his team did a great job from start to finish. Anytime I had questions about the process, they answered in a timely and efficient manner. I would recommend his team to anyone.
James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂
I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.
