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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

2,006

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
1,468
4
468
3
48
2
13
1
9

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5 out of 5 Stars
Would Recommend

Veterans United was beyond expectations in all phases of the long and confusing process of acquiring a VA loan. There representatives were courteous and well versed. Their training aids informing customers of the steps in the process were excellent and answered many questions I had and removed much stress in the process. I enthusiastically recommend Veterans United to anyone using a VA loan to acquire a home.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

2.5 out of 5 Stars

Experience varies from person to person. I only use veterans United because my best friend did. And his experience was way better than mine. He even got $200 from veterans united after closing. They gave me a $50 Amazon gift card 😒😒😒 AFTER I had to move in 5 days after my original closing day.

Response from Veterans United

Hi Isaih, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger as one team. One of our Client Advocates would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend

Buying a home for the first time was a hectic experience. I wasn’t quite sure what to expect , but Kevin and Rachel were courteous and extremely professional and knowledgeable and guided me throughout the loan process. I would definitely recommend Veteran’s United to any veteran who is thinking about buying a home.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Try them out! I was able to rebuild my credit and quickly purchase my home! It was a very satisfying process!!

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Trustworthy,very easy no hassle process!

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

We were in good hands with Veterans United Home Loans. Their office made the process stress-free, as they expertly led us through the home buying process.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

It was great working with VU, the process was streamlined and using the online website to upload documents made it easier to get information in a timely manner. We had a time of professionals devoted to answering questions and informing us on what we needed to do next.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

It isn’t as hard as it seems. Go for it so excited to be a homeowner can paint and hang pictures

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

We've all heard of horror stories from other homeowners with their experience with other mortgage companies. I can honestly say, as a first-time homebuyer, my experience with Veterans United was easier than what I expected. You are guided from the beginning to the end of your homebuying process with all the information needed for a successful purchase by your loan officer, simplified tutorials for each stage of the loan process, and a daily updated account page to keep you abreast with the status of your loan. I'm so happy my cousin referred me to Veterans United. Thank you Dave Michaud & Veterans United. Signed by a Happy New Homeowner!!

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Excellent service, attentive and they take the time to explain the entire process to their clients.

Branch Manager: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend

Dave Michaud and Tasha Dockery took what seemed like a very personal interest in getting us through the entire process. Especially when we experienced a couple of set backs during our purchase process. They communicated effectively and efficiently and were always pleasant and cheerful.The online tools and help videos were accurate and helpful to completing our home buying.

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

James Walrod went above and beyond to assist me with my home purchase. He and his team ensured that all things were taken care of in plenty of time so we could move closing up a week. Well am thrilled with my service! Thank you all for all you have done!!!!

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

I was categorically shocked at how easy buying a home was and I credit the majority of that to VU. I work overseas and 95% of this deal was orchestrated through email while I was deployed. They never missed a beat and taught me a lot of things along the way. They service a demographic that is very dear to my heart. That said, 10/10 will recommend to everyone I know that’s in the market for a VA loan.

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans, potential homebuyers, VeteransUnited is the only way to go in purchasing ur new home. They are very good at what they do..That is taken care of the veteran! Knowledgable, Professionna an goal oriented, taking care of you the veteran. I am so thankful for Veterans United an Team Kevin.. You made dreams come true! Sincerely, Thank you!

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

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564 Lynnhaven Parkway, Virginia Beach, VA 23452
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.