Skip to Content

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,143

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 488 Army service member reviews

Clear Filters

5 out of 5 Stars
Would Recommend

My overall experience was amazing! The customer service was exceptional! The process was clear, fast, and smooth. I was updated and explained everything every step of the way!

5 out of 5 Stars
Would Recommend

My agent Austin Butler was absolutely amazing. He was patient with us during the process of purchasing a new home and selling the one we currently own, and then again when we decided to not do any of that and just refinance our current home. He wasn't pushy and he completely understand everything we were trying to do. I very highly recommend him to anyone looking to get stuff done. I really hope he is around when we do decide to sell and purchase closer to where we want to be. I couldn't have asked for a better agent to work with.

5 out of 5 Stars
Would Recommend

Just all around the best buying experience we have ever had.

5 out of 5 Stars
Would Recommend

Austin and his team did a great job from start to finish. Anytime I had questions about the process, they answered in a timely and efficient manner. I would recommend his team to anyone.

5 out of 5 Stars
Would Recommend

James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina and her team at Veterans United were outstanding! The entire process easy and we would highly recommend Nina and Veterans United. This is our second home we have purchased with Nina.

5 out of 5 Stars
Would Recommend

Dave and his team (Spencer and Tayla) were absolutely fantastic! I couldn't recommend a better VA home loan team!They stayed on top of everything and responded so fast to all of our questions, and made the checklist of to-do items regarding the documentation process extremely easily.Dave and his team made sure we were completely informed and were very candid and transparent throughout the entire loan process.They are true professionals that will guide you in getting everything squared away, and ensure that you understand the legalities of everything you are signing.Dave and his team are thorough, efficient, and an overall great team that will do everything they can to help get you into your dream home, which was certainly the case for us!My husband and I are both Army veterans and I can say that we wholeheartedly trust Dave and his team and would highly recommend them to any veteran looking to buy a home using Dave and his team at Veteran's United.

5 out of 5 Stars
Would Recommend

This is my second experience with Veteran’s United and both have been great!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My team of my va loan was outstanding and wonderful you all was the best and very polite and friendly the best ever

5 out of 5 Stars
Would Recommend

Melissa and her team was awesome to work with. I really appreciate the opportunity and the support the gane me and ny family.

Ready to see for yourself?

Experience first-hand why 3,210 homeowners give us a perfect score!

Check My Eligibility →
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They stood by me throughout this entire process and I am so grateful for that. This is my first home and they walked me throughout this entire journey answered all my questions. Thank you

5 out of 5 Stars
Would Recommend

The way they came together for me to get the loan was outstanding Thank you Gloria Ashley & Chris Coker &staff& Kevin Warren thank you &from the Walton family Peace

5 out of 5 Stars
Would Recommend

Definitely will recommend from a veteran perspective there should be no other choice.

5 out of 5 Stars
Would Recommend

The people at Veterans were very knowledgeable and top notch customer service. They stayed in communication with me throughout the whole process. I would recommend them to anyone looking to buy a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Veterans United Team was super helpful though the whole process. The communication from the entire Team with updates as well as reminders of "To-Do's" on the system was outstanding.

More Reviews

See all 4,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top