James Is great, respectful and has always held my best interest in getting me the best rates possible

James listened to me, assisted me with sticking to my budget and reached my goals. I will forever be grateful for his understanding and patience. Thank you.

James Walrod was outstanding. I couldn't have imagined someone doing that good of a job. He was always available to answer questions. He went above and beyond when explaining the process and any items we didn't understand. He was friendly and courteous. He was also very understanding and patient with me as I have a very demanding job with hours that make it difficult for me to communicate during the normal business day. You're in great hands if James is handling your loan!

James was helpful, responsive and easy to work with every step of the way.

Most of the back and forth communication came from Torie Smith, the loan specialist. She was able to change my mind and choose Veterans United compared to other lending companies. I’d like to express my appreciation for how outstanding her role was, particularly her efficiency and dedication throughout this process. Having worked with different lenders, Torie was my go to person for any questions, even after working hours, she was quick to respond and very cooperative. Additionally, the team from VA Home Loan was great to work with, and I look forward to using this lending service again in the future.

James and his staff maintained continuous updates and communication throughout the process

James was an absolute pleasure to work with. He gave helpful insight and explanations, clearly communicated each step of the process, demonstrated patience and understanding, and I always felt comfortable asking any questions I had. He provided top notch service and I would highly recommend James and his team.

Second to none, A+!!

Exceptional character and personality. Very helpful. He made good friends with us in a short period of time.