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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
24,463 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 24,463 reviews from North Carolina

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5 out of 5 Stars

I would give Emily and Samantha 120% for helping me get through this important time of my life find my first home thank you very very much

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

As a US Air Force veteran, I can’t say enough good things about Veterans United Home Loans. From the moment I reached out for my VA loan, their team treated me like family, patient, knowledgeable, and genuinely invested in making the process smooth. My loan officer, Brock and his team walked me through every step, explaining options in plain English without any pressure. We closed on our dream home faster than I expected, with zero surprises on fees or rates. They’ve got a real heart for vets, and it shows. If you’re a fellow service member looking to buy or refi, do yourself a favor and go with VU, you won’t regret it! 5 stars all the way.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

I’ve completed 3 mortgage loans and just did a VA IRRL and every time it’s been a smooth process. Definitely recommend their services and ask for Chris Hill.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

The whole team was amazing! I’m a first time homebuyer and the made the process so easy if I could do it again I’d choose the same team

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Very quick and efficient work never left me guessing.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

4.5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

We worked with a few people but they were all amazing. The process was smooth and understanding from beginning to the end.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Megan and the entire team did a great job and even refinanced when rates went down for us!

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4.5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Great communication

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

Craig was on top of it, great guy to work with.

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

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Experience first-hand why 362,619 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars

Buying my first home through Veterans United has been about as smooth of a process as I could have hoped for. The team did a wonderful job answering all of my questions (of which I had many), and made sure I knew what I was signing.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Everyone was prompt to respond to my question. Everyone was professional and to the point. Thank you

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

4.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

From the smallest details to the biggest pains : Billy, Jeffrey, Kim and the others behind the scenes were A+. They took care of issues big and small and helped us along every step of the way. I can not say enough good things about them.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Malachi was AMAZING and informative. He usually reached out to us before we could even think about calling him. When receiving emails he would immediately follow up with a call and walk us through the email and next steps. Morning or evening, weekday or weekend his due diligence was top tier! He made this home buying experience the best ever.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

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