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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,177

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 255 Navy service member refinance loan reviews from Virginia

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5 out of 5 Stars
Would Recommend

I worked with Veterans United on getting my first home loan and refinancing it. I couldn't be more impressed with the service I received. From my initial inquiry to the final approval, the staff went above and beyond to ensure the process was smooth and stress-free. Shout to Torie, Ashley R, Gloria, and James for providing exceptional service from start to finish. Trust and believe i will be working with them again.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This is my fourth time working with him from initial to refinance and he is the only guy I will work with. I recommend them to all my friends and they feel the same way.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The customer service that was provided throughout the refinance was nothing less than EXCEPTIONAL. Melissa was so responsive and always quick to answer any questions I had. She was so kind and patient. I am truly grateful for my experience. Ashley was amazing as well!
Thank you both for being amazing. 10/10 recommend.

5 out of 5 Stars
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4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Veterans United and Harry Basnight are true professionals. We appreciated all their knowledge and help during the process. We would recommend them to any of our friends.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Harry Basnight and his team, specifically Gloria Davey, were amazing throughout the entire refinance process. Very helpful and responsive every step of the way! Would recommend them to any wanting to buy or refinance a home!

5 out of 5 Stars
Would Recommend

Huge shout out to Justin, Tayla, and the VU team! They bent over backwards to help me refinance while deployed. They made my inital home purchase incredibly stress free as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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Veterans United made the process the easiest possible.

4 out of 5 Stars
Would Recommend

They are fast and efficient! Answered all questions in a timely manner.

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5 out of 5 Stars
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5 out of 5 Stars
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Everyone who has assisted me with any issues I may have are extremely helpful, knowledgeable and friendly, making it easy to understand the resolution.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Amazing team! Easy and great process and was very timely with answers to any questions i had!

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See all 4,177 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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