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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
7,550 reviews
631 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 7,550 Navy service member reviews from Virginia

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5 out of 5 Stars

Austin, Matt, and Victoria were genuinely a pleasure to work with and made this process as simple and as smooth as possible. As a first time home buyer, and being military, this team went above and beyond anything I could have asked or even dreamed for. Their knowledge was top tier and their responsiveness was lightening fast. If you’re looking for someone to get everything taken care of promptly, keep you informed during the process, and tell you step by step what it is that is needed from you, they are the rock stars you’re looking for. Between getting a quick closing, getting the closing date changed, and everything in between, all of them really blew me away in making the home buying process easy and as stress free as possible. I would not hesitate to use them again or recommend them to a family or friend. In fact, I would strongly encourage anyone to use these wonderful people.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars

As a first time homebuyer, I had little to no knowledge about the loan process, buying process, anything really and everyone was beyond helpful and it felt like I was included in everything and was never left unsure of anything

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

My team was extremely helpful. They got back to me in a timely manner and were able to accommodate my hectic timeline through work, travel, and the holidays

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Photo submission from Mark L.

When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4.5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

I really enjoy the experience love and professionalism veteran United loan team if I had to refer this to anyone or anybody almost definitely refer veteran United loan services to anyone who looking for a great loan service and great loan needs especially like to get things out too Nate Alexander and my realtor Mr English better known as Lee thank you all so much I truly enjoy this experience

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

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5 out of 5 Stars

Brian Nelson, Mason Radcliff, and Joedi Herzog made for an excellent team! Well coordinated, goal oriented, family friendly, client focused, hasty diligence? They have it all! Each individual is outstanding and caring. They have made this process both seamless and painless. As an added bonus, my wife and I have made 3 great new friends through all of this and whenever we are ready to move again, I will be giving them a call! Outstanding! 100/10 for all of these fine people!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Great

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

4.5 out of 5 Stars

A team is only as good as its players and all of my guys were all-stars. Thanks again for the timely work and kind words when I needed them most. I can't tell you how much it all meant to me. To say the most about it, I wasn't just another number. You don't see that everyday.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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Experience first-hand why 357,292 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Amazing!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

Easy process, and the team kept me informed and answered all questions quickly.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Working with James Walrod at Veterans United was an excellent experience from start to finish. He went above and beyond to help us purchase our dream home, navigating obstacles with professionalism and clear communication. He was transparent about monthly payments and closing costs, and everything was exactly as expected. James was always available—even after hours—and took the time to educate us throughout the process. Highly recommend Veterans United and especially James!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Photo submission from Jendayi S.

This company and team are highly recommended in our book! We will be (and already have) sharing Veteran's United and Dustin to every veteran we know!Thank you, and God bless you all!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Wendy is a great person she helped us get through this process and I got my first house so fast, she is highly recommended to everyone.. thank you To all who helped us,

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

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