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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,017

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone who has assisted me with any issues I may have are extremely helpful, knowledgeable and friendly, making it easy to understand the resolution.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United led us every step of the way! Dave was knowledgeable and so helpful! The team was great and we were ready to close before we even needed to be. What a wonderful experience with a great group of folks. Yay, Dave and team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing team! Easy and great process and was very timely with answers to any questions i had!

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend

I couldn’t have had a better team for mine and my girlfriend’s home buying experience. They found us the deal of a lifetime and we couldn’t be anymore happy with our new home! :D Harry Basnight and his team worked tirelessly to ensure that we got the home of our dreams.

5 out of 5 Stars
Would Recommend

Veterans United made the VA loan process smooth and stress-free. They walked me through every step with clear communication and true professionalism. I felt supported the entire way and couldn’t be happier with the experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Awesome customer service. Recommended to others.

5 out of 5 Stars
Would Recommend

I worked with Justin and Mike at the VB office and they were fantastic! Everyone was quick to and we questions and educate me!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The process was so flawless and the customer service was exceptional!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you so much to Nina Paddock and her outstanding team! I’ve been a second time client with them. Recommend 100 percent

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kevin Warren and Christopher Coker were the two main loan officers who assisted us. They made everything very easy, and they were always available to answer any questions that we had. This was our fifth home to purchase, which by no means makes us experts. Kevin and Chris were there to update us on changes as we went through the process. VU no longer does hard credit pulls till it's time to actually do the loan, which saved our credit score. VU and our team were the most knowledgeable about VA loans... even as complicated as we are: Dual military, some benefits still wrapped up in another property, one active and one retired disabled Vet. I wouldn't trust another company or team!

5 out of 5 Stars
Would Recommend

The entire team are consummate professionals; very thorough and proactive communicators.From one Vet to another: if you want the best team in town look no further than Veterans United. I highly recommend them.Don’t hesitate to reach out to Melissa Kunkel - she’s the best at what she does.

4 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

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See all 4,017 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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