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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,714

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United truly has the veterans interest in mind. Trust their process and guidance and it all falls into place.

5 out of 5 Stars
Would Recommend

I’m just so grateful for a lending organization like Veterans United Home Loans…and can’t say thank enough for your world class customer service and your continued support to our active duty servicemembers and veterans.I will definitely recommend you to my fellow veterans friends and family!!Keep up the great work!!

5 out of 5 Stars
Would Recommend

Veterans United Home Loan is the best team and service! Buying my first home with them was an easy and smooth transition. Thank you!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I searched "VA loans" on Google, and VU was the first company I found for Preapproval. Even after looking around, this was by far the best company to work with. The customer service is unparalleled, and I plan to use them again in the future. Thank you!

5 out of 5 Stars
Would Recommend

Thank you to Justin, Spencer, Ashley, and Deloris for going above and beyond to make our home buying process easy and stress-free. They are experts at what they do which gave us confidence at every step along the way. We could not have asked for a better experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I can write a book about this process! But what I truly admire is that from the start, they calmed me! And made me feel like I was not alone and that I deserved this! That made me feel better than anything because I was feeling like my finances, divorce and bankruptcy would almost surely hinder the process! Torie Smith is professional! Determined and just a wonderful human! And definitely someone you want covering down for you! When I tell you Torie took care of me! I am not understating! Many many calls to fix a financial issue that could have hindered everything! Countless hours spent making sure my file was without any errors and underwriting would be good! I am so forever grateful for this woman! If ever I need a mortgage company! There is no doubt that I’m coming back to this company! And I hope this wonderful human is still there’ she is without a doubt! Smart! Energetic! Professional! Wise! Aggressive when it is absolutely needed and just has the best intentions, the best outlook and the best heart and soul anyway could ask for! I just love these people and it was gods will that I found them! Thank you all from the bottom of my heart and soul! If you read this! Know that it is all sincere and you are lucky to have them handling and helping you. It was my honor and even after getting my home! I miss them 😌

5 out of 5 Stars
Would Recommend

The entire process was great! The utilization of the app helps by giving a "To-do list" creating a user friendly tool. This team went above my expectations!

5 out of 5 Stars
Would Recommend

This is my second time using veterans United and I would recommend them to anyone who asks and will use them again during my next home purchase

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

As we start to finally move in, I wanted to give one last big thank you to the team. Every step of the way, I couldn't help but feel grateful for the assistance and reassurance from our team. We felt safe and in good hands throughout the entire process. I can only help that wherever I end up next, I'll have a team as devoted and hard-working as those who work here.
Thank you again, from everyone in our new home.
~ Matt

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend

Like I said above, the Veterans United team was outstanding throughout the purchasing process! Despite being in another state with my pcs rapidly approaching, I never had to worry, because Karson and his team were 100% on top of it. Would work with them again in a heartbeat.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Im 100% satisfied and thankful they’re very helpful .

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As I said, this was the BEST experience I have ever had with the home buying process! HIGHLY recommend!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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