Skip to Content

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,252

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 424 Army service member home purchase loan reviews from Virginia

Clear Filters

5 out of 5 Stars
Would Recommend

James Walrod did an amazing job getting me and my family into our home. They were truly there for us with any questions we had and are still there for us today even after the purchase. I consider. James a friend now who I could reach out to. I thank him and his team from the bottom of my heart.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From start to finish, working with Veterans United Home Loans was an absolute pleasure. The team was incredibly knowledgeable, patient, and transparent throughout the entire process. They took the time to explain every detail, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable. I especially appreciated their proactive communication and genuine care for my needs — it never felt like I was just another file on their desk. Thanks to their expertise, I secured a great rate and closed on time without any surprises. I would recommend them to anyone looking for a trustworthy, professional, and friendly mortgage partner!"

5 out of 5 Stars
Would Recommend

Austin and his team were phenominal throughout my entre home buying process. They responded quickly to my concerns and keep me informed every step of the way. Highly recommend!!

5 out of 5 Stars
Would Recommend

Karson and Tayla out if Virginia Beach did a great job. They explained my rate options and even worked to help get my escrow back from my previous loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would highly recommend James and the team I worked with! Over the last few years they have continued to work with me through all the changes and never missed a beat.

5 out of 5 Stars
Would Recommend

Our experience working with James and his team was outstanding. James communicated clearly at every stage of the process, explaining what was being done, what to expect next, and what was needed from us. He and his team were consistently responsive, proactive, and willing to assist with any questions or concerns we had.From the outset, we felt welcomed and well-supported. Throughout the engagement, James and his team demonstrated that they genuinely cared about our needs and were committed to guiding us each step of the way. We would enthusiastically choose to work with them again in the future.

5 out of 5 Stars
Would Recommend

Great service; transparent; definitely made the process smooth and pleasant

5 out of 5 Stars
Would Recommend

My overall experience was amazing! The customer service was exceptional! The process was clear, fast, and smooth. I was updated and explained everything every step of the way!

5 out of 5 Stars
Would Recommend

Just all around the best buying experience we have ever had.

5 out of 5 Stars
Would Recommend

Austin and his team did a great job from start to finish. Anytime I had questions about the process, they answered in a timely and efficient manner. I would recommend his team to anyone.

5 out of 5 Stars
Would Recommend

James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina and her team at Veterans United were outstanding! The entire process easy and we would highly recommend Nina and Veterans United. This is our second home we have purchased with Nina.

5 out of 5 Stars
Would Recommend

Dave and his team (Spencer and Tayla) were absolutely fantastic! I couldn't recommend a better VA home loan team!They stayed on top of everything and responded so fast to all of our questions, and made the checklist of to-do items regarding the documentation process extremely easily.Dave and his team made sure we were completely informed and were very candid and transparent throughout the entire loan process.They are true professionals that will guide you in getting everything squared away, and ensure that you understand the legalities of everything you are signing.Dave and his team are thorough, efficient, and an overall great team that will do everything they can to help get you into your dream home, which was certainly the case for us!My husband and I are both Army veterans and I can say that we wholeheartedly trust Dave and his team and would highly recommend them to any veteran looking to buy a home using Dave and his team at Veteran's United.

5 out of 5 Stars
Would Recommend

This is my second experience with Veteran’s United and both have been great!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ready to see for yourself?

Experience first-hand why 3,304 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Melissa and her team was awesome to work with. I really appreciate the opportunity and the support the gane me and ny family.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They stood by me throughout this entire process and I am so grateful for that. This is my first home and they walked me throughout this entire journey answered all my questions. Thank you

5 out of 5 Stars
Would Recommend

The way they came together for me to get the loan was outstanding Thank you Gloria Ashley & Chris Coker &staff& Kevin Warren thank you &from the Walton family Peace

5 out of 5 Stars
Would Recommend

Definitely will recommend from a veteran perspective there should be no other choice.

More Reviews

See all 4,252 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top