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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,942

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would highly recommend Dave Michaud and his team. They moved quickly, explained things thoroughly, and most of all, kept me informed along the way. I am very happy that I switched lenders and was able to close on time. The service between this lender and another very popular lender was like night and day. This one far exceeded expectations.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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We wouldn’t have made it through this without James and his team!

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend

Your company went above & beyond the call of duty to support & advised me of every step to final Closing without a hitch.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole team was extremely professional and took so much stress out of the home loan process.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend

I loved everything about this team.
Melissa and Ashley were the two I worked with the most and they definitely kept me on track and took most of the pain out of this process.The only thing I did not like is that my info was given to affiliates/partners with home security (I did not want or intentionally request) and they are more than persistent.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made home buying a smooth and simple process in which I thought would be a scary process. I plan to use them for all of my home buying needs for the rest of my days. They’re still so helpful even after the fact when I send anything their way the team figures out my problem for me and fast! Thank you all for what you do.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole Veterans United team was outstanding. I have no complaints. Thank you for your assistance. I appreciate your help!

5 out of 5 Stars
Would Recommend

Justin and his team were AMAZING!!! They helped me through the whole process with ease. Tayla was one of his team members that went above and beyond with our needs, making the whole process a breeze! I couldn’t have asked for a better team to walk me through my first time buying a home!!!

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was outstanding from beginning to end. As first-time homebuyers, the process could have been overwhelming, but the entire team made it feel smooth and manageable. We especially want to highlight Gloria, who was a key part of our journey. Her responsiveness was truly impressive—she was always quick to answer any questions we had, no matter the time of day. She was professional, knowledgeable, and genuinely cared about helping us through every step.Veterans United also provided great tools, resources, and consistent communication, which gave us peace of mind throughout the home loan process. It’s clear that they are dedicated to supporting veterans and their families. We are beyond thankful for the exceptional service and would highly recommend both Veterans United and Gloria to anyone looking to buy a home.

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See all 3,942 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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