Skip to Content

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,266

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 2,173 Navy service member home purchase loan reviews

Clear Filters

5 out of 5 Stars
Would Recommend

Kevin and his team at Veterans United made a stressful process so much easier. Life got hectic on my end during the loan process, and there were stretches where I wasn’t the most responsive — but Kevin and his team were patient and never made me feel rushed or judged for it. Whenever I did reach out, no matter how big or small the question, Kevin was quick to respond and took the time to actually explain things, which eased a lot of the anxiety I had going into a VA loan for the first time. I was referred to him and it’s easy to see why — he’s the kind of loan officer you want in your corner. Highly recommend.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole crew made my first home buying experience wonderful and painless. Explained everything I asked and walked me through step by step. Great communication from everyone. I couldn’t be more happy with my selection.

5 out of 5 Stars
Would Recommend

Every person that was a part of the process for obtaining our loan was out of the world, awesome! The attention to detail, quick communication, informational replies, answered all my questions in ways that made sense, and we were clear to close in no time! I can’t recommend this team enough!!

5 out of 5 Stars
Would Recommend

Tori Hill and her team made the home buying process very good for me.

5 out of 5 Stars
Would Recommend

Very helpful and interactive throughout the entire process. There was always someone for me to contact with questions or assistance.

5 out of 5 Stars
Would Recommend

The VU team made every effort to achieve the best deal for us and helped us land the perfect home.As first time home buyers they were patient and helpful and never took advantage of our lack of knowledge.

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina and Ashley were absolutely phenomenal. They made a complex, international move feel effortless. Despite the challenges of relocating from Japan, they never missed a beat—patient, accommodating, and consistently on top of every detail throughout the transition and home‑buying process. Truly exceptional support. Thank you both!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Torie Hill has been one of THE best professionals we have ever worked with. Seriously! We always felt like she had our backs and kept everything moving forward. And she was absolutely so wonderful to work with. I will be sharing her name and Veterans United to everyone we know and anyone else willing to listen. Thank you so much, again, Torie!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Billy Chard is our MVP!!!! Tirelessly worked, even while on vacation, to make sure we were absolutely taken care of. He made sure the entire process from pre-approval to closing was extremely pleasant. We are forever grateful!!!Overall, we are extremely pleased and grateful for the entire Veterans United team! Thank you so much for your support!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The team I had made it a smooth transition, outstanding job!!!!

5 out of 5 Stars
Would Recommend

Harry and his team were so amazing. They were so kinda and patient, and Harry was so helpful with military and veteran stuff. I would recommend Harry and his team to literally anyone.

Ready to see for yourself?

Experience first-hand why 3,318 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend

I would like to express our sincere appreciation to Wendy and the entire Veterans United Home Loans team for their outstanding service throughout our home loan process.From the beginning, Wendy was professional, knowledgeable, responsive, and reassuring. She helped guide us through each step, answered our questions clearly, and made sure we understood the process. What stood out the most was the urgency, teamwork, and dedication shown by everyone involved. The team worked incredibly fast while still making us feel supported and informed.Because of Wendy’s leadership and the team’s efficiency, our loan approval moved forward quickly and smoothly, even under a very tight timeline. We are truly grateful for the hard work, communication, and commitment that helped us reach the closing table.We highly recommend Wendy and the Veterans United team. They provided excellent service, treated us with care, and made this home buying experience a very positive one. Thank you again for helping us purchase our new home.

5 out of 5 Stars
Would Recommend

A huge thank you to Billy Chard and his team for the excellent service and smooth experience!

5 out of 5 Stars
Would Recommend

Working with Veterans United Home Loans, Melissa, and her team was a great experience for my husband and me. They were organized, professional, and communicated clearly throughout the entire process, ensuring we always knew what was needed from us. The loan process moved quickly, and they made everything as smooth and stress-free as possible. We love our new home and truly appreciate the support and guidance we received along the way. We would highly recommend Veterans United Home Loans, Melissa, and her team to anyone looking to purchase a home.

5 out of 5 Stars
Would Recommend

Buying a home wasn’t supposed to be this easy. The VU team was responsive, engaged, and friendly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

James Walrod and his team were great to work with for our entire home buying process! Not only were they kind and respectful but they also genuinely beat out the competition to give us the best rate.

More Reviews

See all 4,266 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top