My experience with VU started off by me just calling in to ask a few questions about a loan. I had no intention on applying right then. I spoke with Torie H and we stayed on the phone for almost an hour and I was sold and applied for a loan. She made me feel very comfortable and wasn’t PUSHY. After applying with Torie I was told that my actual loan officer was Melissa and she was on vacation. But that didn’t stop Melissa from calling me to introduce herself to me. From there she made my home buying experience the easiest and smoothest ever. I decided to float my rate and Melissa called me or texted me daily to let me know where the rate was and where I stood. My whole experience with her was awesome. Melissa and her team made me feel like I was a part of a family. She gets my vote for the BEST in the business.
Overall, we are extremely satisfied with our experience with Veterans United. It is such a beneficial resource for veterans and active-duty service members, and we are incredibly grateful it exists. While we would have found a way, having Veterans United made the entire home-buying process feel like a true blessing for my husband and me. Also the guidance, support, and care we received from the team provided to us were truly amazing, and we are so thankful for the people who helped walk us through every step of the process. We couldn’t be more grateful for this experience.
If your looking for a great team that goes out of their way to help you buy a home I would very much recommend VA Home Loans. Karson Hill and his team are some of the most professional individuals I have ever had the pleasure of working with. They really make you feel comfortable and worry free because you'll know that they will be taking of you every step of the way. Thank you to Karson Hill and your team. You are the best!
The three gentlemen who I worked with, Karson Hill, Dalton Reiter and Spencer Cole were great! I spoke with Mr. Hill on multiple occasions on the phone. He answered every question fully and made sure I was aware of every option I had. Over all Mr. Hill took care of every request and made our loan process a breeze. I highly recommend Veterans United
Due to my personal financial situation, my path to becoming a home owner was going to be difficult. My team walked me through the entire process, and made this goal something that was palpable. There were many points at which I didn't think I would be approved. Those were they days I got a friendly nudge to continue through my checklist and to be rest assured that they are doing everything they can to get us into a home. I am writing this as a new homeowner, so they made it happen. If they can help someone with my financial history, after a devastatingly expensive divorce, find their way into a home in this market, then they are everything that they advertise. Thank you Melissa, Torie, Kayle and Jason for making this possible. I wasn't the easiest customer. I switched states in the middle of the whole process and they handled it like it was no big deal. Give them a go, they may make something you think is impossible suddenly very real.
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