Whenever I make important decisions about my house, I get a bit nervous and wonder if I'm making the right choice. When I approached the Veterans United Home Loan specialists to refinance my home, they were friendly, professional, and were always available to answer my questions. These qualities gave me peace of mind. They worked with me when I thought the refinance would not go through and I appreciate their patience and tenacity. I highly recommend Veterans United Home Loans to anyone who needs knowledgeable and dedicated professionals to meet the financial needs of such an important investment.
Constant delays, non-responsive to emails and phone calls. Had to extend rate lock twice due to poor planning and coordination. I do not recommend Veterans United for your home loan.
Response from Veterans United
Thank you for this feedback Kevin. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can cause undue stress when having to relock, and would like to learn more about how that transpired in your process. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
veterans United gets the job done and get it done fast. I was initially working with another lender who told me the process would take at least 2 1/2 months, but after three weeks, there was still very little progress. So I canceled that loan application after learning about Veterans United which completed the process in about five weeks, from start to finish. Can't beat that.
Ready to see for yourself?
Experience first-hand why 2,963 homeowners give us a perfect score!
