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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,715

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

The whole experience was smooth as far as I know since it was my first hose buying experience. Tasha Dockery was the best. She was so nice to talk to on the phone, even when I'm asking a bunch of questions and I don't understand a word she is saying. She was very patient.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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My loan team at Veterans United was amazing! They made the process of refinancing on my home simple and understandable while providing me with guidance on the best options for my situation. I was able to get a better interest rate and mortgage payment with their help and the process was very efficient and quick. Most of the documents could be loaded electronically through their portal which is user friendly and welcomed during a pandemic. I would absolutely refer anyone to Veterans United and would do business with them again in the future.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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My loan Specialist James Walrod and his team was very helpful and knowledgeable with all my questions and concern about my refi. They made me feel comfortable and confident with my decisions.

4.5 out of 5 Stars
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5 out of 5 Stars
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Fantastic to work with! Everything went smoothly.

5 out of 5 Stars
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5 out of 5 Stars
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Veterans United will raise your level of home buying if you’re a first time home buyer. Veterans United professiolism will keep you calm, cool, and collected threw out your journey to purchase your loan and your home. I recommend veterans United to everyone who wants to purchase a home.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Veterans United will be my go to place from now on if I buy another house, sell my house, or need a line of credit. They go over and above to help you and get the job done. They are the best!!!

5 out of 5 Stars
Would Recommend

James and Ashley are fantastic! They not only helped me when I first brought my house but were great in the refinance process as well. I stuck with them for that reason always available by phone, text, or email for any of my million questions with explanations I could understand. I greatly appreciate them and the great customer service they provided to me with every interaction. Thanks again Delma B.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 3,715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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