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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,704

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 150 Marine Corps service member reviews from Virginia

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Excellent communications via text, email, and phone. Questions/concerns were answered in a timely manner.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

James made me feel like we were old friends, his professionalism and friendly additive is unmatched. I would recommend him and his staff to friends and family.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is great for Veterans really go beyond the call of duty to get you in your dream house. I recommend them to all Veterans.

5 out of 5 Stars
Would Recommend

Alex and her team were fantastic. I would recommend them to any family and friends looking to buy a house. They made themselves available 24/7 to ensure my questions were answered.

5 out of 5 Stars
Would Recommend

We chose Veterans United because you guys are familiar with the VA Home loan process and the service you guys provided was outstanding and we would use it again.

5 out of 5 Stars
Would Recommend

Karson was great and very helpful/informative throughout the entire process. I would highly recommend Karson to my friends and family in the area.

5 out of 5 Stars
Would Recommend

The whole loan team was great to work with. Everyone made first time home-buying easy. It was a pleasure going through the process!

5 out of 5 Stars
Would Recommend

Veterans United is an exceptional company! My true dream home and land! At first this home was a dream for my wife and I. For some reason I decided to try to purchase our dream, and Veterans United took that dream and made it real. I still can’t believe this! Thank you to my team! Everyone of you were essential in making our lives so much better. Thank you, it’s a beautiful property. Thank you Thank you Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall this team has done an amazing job assisting my wife an I in buying our first home. They were very reassuring and understanding. They not only provided resources but offered assistance along the way. My wife and I will for sure be reaching out to Kevin and his team again next year

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

In our endeavor to purchase our first loan, we decided to use Veterans United. I have purchased homes before in my past. My first experience with Veterans United was flawless, pleasant and a beautiful experience. The original representatives we used to conduct our first VA loan made our buying experience happy. There was no haggling, misinformation, or hidden fees. They were straight forward, very informational and included us in the experience in every way. The loan portal was the greatest tool ever. Along with the representatives, they assisted us with finding agents in every city we were looking for a home.They assisted in the transition and start up of our utilities and every service option needed in our transition. Having moved from California to Virginia, he had no clues of Virginia loan laws and applicable necessities we needed to purchase our home. I will say, it was the most pleasant experience I have ever had with a lending institution. The flawless process is what had my Wife, Mei and I use Veterans United for our second loan.When we initiated our second loan, approximately 10 months later, I called Veterans United and choose to speak with Kevin Warren, a loan representative. Kevin took his time and thoroughly provided us all the necessary information we needed and the rigors of the VA loan process. It was his information that actually pushed us to do our second loan and do it again with Veterans United.During the process, Kevin was very attentive of our loan from the beginning. He was very informational and did everything in his power to ensure we received the best options and information for our type of loan. He called regularly to keep us extremely updated in every aspect of our loan.Kevin is an asset to your organization and is an example to how loan representatives should be. We thank Kevin for all the hard work he did to help me and my family. Not only do I recommend using Kevin for a loan process, I actually did recommend Kevin to a friend that is current in a loan process with Veterans United. My family thanks Veterans United and Kevin Warren. At closing, and after the conclusion of closing we received several congratulatory calls from Kevin thanking us for using Veterans United. We also loved the nice gift received from Veterans United. In our loan experienced, we have never felt so welcomed by a loan company and have never had a company show so much appreciation. My Wife and I will and have already recommended Veterans United to our friends. They are currently in the process of purchasing a home and we have heard nothing but rave reviews on their process to date. Thank you so much for our two home loans, you all are the best.Greg Herrington

5 out of 5 Stars
Would Recommend

The entire process from online, pre approval, pre-close and closing was quick, easy and seamless. Kevin and his team were professional, knowledgeable and easy to work with.

5 out of 5 Stars
Would Recommend

The group I worked with at Veterans Untied were some of the most professional and helpful people I have worked with it quite some time. I am not one that writes reviews very often and I try to stay short and to the point. But I could fill pages with all they had done getting my wife and I into the house of our dreams.

4.5 out of 5 Stars
Would Recommend

A fantastic team. My only complaint - a personal preference - is the rather large team which is sometimes hard to keep track of after so many calls and/or e-mails. I understand it helps James and his team be more efficient and the reason I will continue using and recommending this team is the personable and professional nature of this group. I caution having too many hands in the cookie jar, lest those traits become diluted. But AGAIN - great team. You couldn't be in better hands and I understand some folks will like the added team members.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Overall this was a great experience and I have already recommended Veterans United to any friends that are in the market.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kevin and Tosha did a great job of helping me through this process even when this he changed and they had to adjust on the fly. Overall a great experience from them.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone on the team made our transition smooth. We especially appreciate our realtor Mike for being very patient and understanding with us during our home search.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I contacted Veterans United Home Loans a few years back after going through financial hardship. Dave worked with me on getting back on track and this year was the year he worked even harder to assist me in purchasing my own home!The entire team that assigned to me were amazing, from Dave Michaud to Kayle Heline, to Spencer Cole, and to Gloria Davey, who all helped to make this experience one that I will never forget!Thank you everyone at Veterans United Home Loans and may God continue to Bless you!

5 out of 5 Stars
Would Recommend

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